Highly recommend
I ordered some Vans and when there was an unexpected delay, I received both a phone call and text explaining why. Very responsive and customer centered. Great service!
By customerAbby
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
144 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wetsuits, Fins, Billabong, O'Neill, Vans, Hurley, Vissla, Rip Curl, Nixon and more
HBCSurf (hbcsurf.com) has 144 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
144 approved reviews, newest moderated first
I ordered some Vans and when there was an unexpected delay, I received both a phone call and text explaining why. Very responsive and customer centered. Great service!
By customerAbby
Everything went as smooth as could be.
By customer
Package arrived promptly despite stormy weather (hurricane Dorian)
By customer
Item was advertised in stock; yet it took well over a week before they shipped, then another week for delivery so close to 3 weeks between order and delivery. A very long time in the age of 2-3 day delivery. Item was as advertised and packed well.
By customer
Awesome surf shop! Quickly filled my order and even hand delivered it to me since I live local to their shop!
By customer
Fourth wetsuit purchase from Phil at HBCsurf, always a great experience. They're knowledgeable, friendly, ship quickly (at no charge for a wetsuit) and the prices are great. Highly recommend!
By EJ
Great price, fast shipping, great product. Even left a personal message, great touch. Will buy again
By customer
I was stoked to find a watch for my son. They shipped it out as quick as they claim and the boy was excited to have his first surf watch!
By customer