Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
144 reviews
HBCSurfSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wetsuits, Fins, Billabong, O'Neill, Vans, Hurley, Vissla, Rip Curl, Nixon and more
HBCSurf (hbcsurf.com) has 144 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
144 approved reviews, newest moderated first
I called HBC before I ordered to make sure I was getting a new wetsuit and not a second. After I was reassured that this was a new wetsuit I ordered online. It was quick, easy and seamless. 5 stars!
By Srfnff
Response from HBCSurf· Feb 9, 2018
Hey, I think I just talked to you last night? We're on the Easy Coast, so it was after our last pickup, but your suit is on the way! Stay warm - stay stoked - Phil.
I haven't received my shoes yet (they are on their way) but they called to double check the sizing because they are a men's size but look a little feminine and they just wanted to make sure I ordered the correct size. I thought that was very nice of them.
By customer
Response from HBCSurf· Feb 9, 2018
Thank you! I think I talked to your mom - she was so nice and helpful. I know it says men's sizing on those shoes, but I like to be sure. I know I've ordered things without reading everything and been shocked when it arrived. The shoes should be there really soon. I sent them Priority Mail since there was a day delay to make sure.
Stoked with my new wetsuit! Love the fit and the warmth. I cannot believe the deal I scored on it too. I am 59 years old, been surfing since I was 16 and recently moved to San Diego where the water is way colder than what I'm used to. I'm 5'7" 128 pounds and the size 8 fits perfectly. I am really pleased with this wetsuit.
By Patty K.
Response from HBCSurf· Feb 9, 2018
Excellent. But remember, each company has a slightly different fit, so an 8 with Billabong won't be the same fit as a Roxy or Rip Curl 8. Stay warm - stay stoked - Phil
Got it for my niece for her Birthday. Ordered 6 days ahead & it was right on time. She loves them.
By customer
Response from HBCSurf· Feb 9, 2018
Sweet! The Rainbows have exploded this year and we've finally got a good method and carrier for pretty fast delivery and passing that saving to the customer.
Fast delivery, good prices. Would order again from them🤙
By Juan M.
Response from HBCSurf· Feb 9, 2018
Thanks Juan, hope the wetsuit it working out for you well!
Excellent customer service
By customer
Response from HBCSurf· Feb 9, 2018
Thank you. Since it's a 1 man show, it's up to a day for emails sometimes, glad I was able to help!
Fast ship, and great product. Transaction is easy and smooth
By customer
Response from HBCSurf· Feb 9, 2018
Thank you, let me know if you need anything else.
This was the only website that had exactly what I wanted at the price I was shopping for! The website was easy use and I received my package on time! Thank you!
By Tony from Laguna Hills C.
Response from HBCSurf· Dec 6, 2017
Thanks! I think I remember what it was, we don't get a ton of orders from Laguna Hills ...
