Excellent with product
Excellent with product, price and shipping
By JD
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
144 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wetsuits, Fins, Billabong, O'Neill, Vans, Hurley, Vissla, Rip Curl, Nixon and more
HBCSurf (hbcsurf.com) has 144 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
144 approved reviews, newest moderated first
Excellent with product, price and shipping
By JD
Got a 20% discount on a closeout wetsuit, excellent deal, fast shipping in very good shipping box. Couldn't be more happier with my new wetsuit.
By customer
Awesome prices, quick shipping. Great!
By Rainbow Sandals P.
I chose 2 day priority shipping but received my purchase 3 days after the expected delivery date
By Jennifer
Great price, great products. I called because my wetsuit was tight and the person I spoke with was really knowledgeable. As he reassured me, after a few steps it fit perfectly. Great service.
By customer
Fast delivery, great customer service! Will definitely shop here again
By customer
The product came early and they were exactly as described. HBCSurf is very reliable.
By customer
I choose to forgo free shipping and paid extra to have my item shipped sooner. It was delivered late - 10 days after I purchased it. I called multiple times to speak to someone - and repeatedly got voicemail. I eventually left a message. No one called back to resolve and no refund was offered on shipping. Pretty lame service; pity --- looked like a cool store and the price was great. Written in the spirit of hoping this is useful feedback and have no need for this review to be made public. Thanks David Wachtel
By David W.
Response from HBCSurf· Dec 16, 2018
Yep, that was totally sent with the wrong shipping method. Message says to please use contact form, and leave number twice - there's no caller ID.