Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
217 reviews
Hat HeavenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
** WE ARE NOT AFFILIATED IN ANY WAY WITH HAT HAVEN. **Established since 1986, Hat Heaven designs premium headwear which includes sports hats and caps. We make it a priority to reflect current and future fashion trends onto our hat designs, pulling influences from streetwear, footwear, and pop culture. We offer a wide range of uniquely inspired caps, many of them original to Hat Heaven, and you can find MLB baseball hats, NFL hats and snapbacks, NBA caps & college sports fan hats among our products. Check out our online store and get yourself a fashionable sports hat today!
Hat Heaven (hatheaven.com) has 217 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
217 approved reviews, newest moderated first
The hat I received came in a damaged box and was damaged, the quality was terrible!! I've emailed their support team and haven't received an answer in two weeks. They should be prosecuted for scamming customers.
By Judy B.
Brim all bent out of shape and 1/2 inch to small, crown is only partially pinched, crown is really hard, ,size is to big, it is gray like I wanted. Hatband is totally wrong. To even his to look decent I will need to take my steam iron and reshape brim, the crown I can't fix, I will have to put weather stripping in hat band to make it fit. This is what I get for being foolish and not buying a top Quality hat. Do not buy from here. Upon close up look crown was crushed and then was pushed back , but still shows dent, felt on brim was bent with crease, hats doesn't come down upon head far enough, crown to small for head and size for going around head is to big.
By James S.
We ordered an Indiana Jones hat. It came in a damaged box. We contacted the company and found out it was in China. They only offered a 15% refund. They would only offer a full refund if we sent the hat back to China...they would not reimburse shipping and to ship it there was over $150. Crazy. Do NOT buy from this company!
By Brian
I purchased a hat heaven hat and the hat was laughable. No self-respecting grown man would wear any of their hats. They have no sense of professionalism, craftsmanship or human decency. I had to buy a replacement hat from Bruno capelo. Bruno capelo hats are American made, And are very high quality. The difference between the two hat companies are night and day. I highly recommend the company Bruno capelo.
By Eric H.
Sent me completely wrong hat. Only offered partial refund. I asked them to send me what I ordered and they said there are differences between batches of hats. This is a scam.
By Devin H.
I have a lot of hats. These hats are GARBAGE. The pics are nice, but don't buy these hats. Don't waste your money on MyHatHaven. Cheap garbage, garbage garbage.
By Erik B.
Terrible. Chinese cheap joke.
By Tetyana N.
Not what I ordered. Came in crushed box. This hat looks nothing like the advertisement and I believe it cost a couple of dollars to make maybe less. Had to negotiate for a refund from 20% to 50% and it’s been several weeks now and I have not received a refund . I believe this is a criminal organization.
By Tom G.
