Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
217 reviews
Hat HeavenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
** WE ARE NOT AFFILIATED IN ANY WAY WITH HAT HAVEN. **Established since 1986, Hat Heaven designs premium headwear which includes sports hats and caps. We make it a priority to reflect current and future fashion trends onto our hat designs, pulling influences from streetwear, footwear, and pop culture. We offer a wide range of uniquely inspired caps, many of them original to Hat Heaven, and you can find MLB baseball hats, NFL hats and snapbacks, NBA caps & college sports fan hats among our products. Check out our online store and get yourself a fashionable sports hat today!
Hat Heaven (hatheaven.com) has 217 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
217 approved reviews, newest moderated first
yep , I fell for the ' cool hats on my social media feed ' trap . At least I ordered just one , they said 15 days , 20 days later no response . Im expecting the "cheap hat that looks nothing like the ad " if anything save your money , or better yet go on ebay , find the hat you like from a 100 % seller and it arrives as promised .
By Calvin E.
Order hat 3/20 has not been received Sent email replied stated would receive by 15 days Still haven’t received This is a ripoff and will not refund
By Alana M.
If I could give lower than 1 star I would. This company is a complete scam hats are not as pictured cheap costume hat. I wouldn't even put these on my dog.
By Cody J.
Ordered 2 hats, arrived much later than stated at time of purchase, both damaged and of very poor quality. To get a refund I would have to pay to ship them to China. I felt forced to accept a partial refund to remove the need to return them, but the hats are unwearable so this hassle has cost me money for nothing. I even paid the extra fee for ‘100% worry free shipping’. Tempted to raise a dispute with my credit card company to get full reimbursement.
By Aaron M.
Response from Hat Heaven· Mar 24, 2026
Hi Aaron, apologies for the delayed response here. Our hats are manufactured in the United States, and we've seen an influx of reviews about a company with a very similar name (Hat Haven). If your review is for them, would you mind removing your review? If this experience was with us, please email us at [email protected], we would like to rectify your issues.
@emanuelknows1264 0 seconds ago This place is a filthy dirty rip off!!! Do not buy anything from them unless you like throwing away hard earned money!!! The hats SUCK. Cheap poor quality. They show pics of quality hats stolen from reputable suppliers and send bootleg hats to customers!!! Run…not walk away from anything MYHATHAVEN!!?
By Emanuel M.
Scammers, they products they send you is absolutely garbage. I bought 3 hats that in the picture looked great but when it arrived almost 2 months later it was crap, I mean not even a kid would wear it. Package done in a way that showed they didn't care and know they will get away with it. Another thing, they make it look like it's an American based company until you get the track order it's from China. Biggest thing they refund, they will offer you 15% refund.
By GDM PRO S.
Just got my rip wheeler hat. I would compare it to a dollar store item. Not worth the money I paid for it.
By Gary
Response from Hat Heaven· Mar 24, 2026
Hey Gary, apologies for the delayed response here. We've been seeing an influx of reviews meant for a company called Hat Haven. We don't sell cowboy hats, so it would seem this is also the case here. Would you mind removing your review and leaving that with Hat Haven instead? We appreciate you in advance.
I ordered from my hat heaven and they sent me something different that looked like it was from the dollar store. I contacted them after several days they tried to give me a partial credit and a credit to buy another hat. They are a scam company that’s hopes you won’t dispute the charges. Don’t buy from them.
By Michael T.
