The HartfordReviews of hartfordauto.com

Car insurance with the Hartford is super expensive and this company are crooks they take and take your money and they never offer any discounts. Not for over 55 or anything! Worst service and having the app is the worst ever! You miss one payment they block you from accessing the app to redo the payment, now you have to call them to do the payment they are the WORST.

As an AARP member I get junk mail from the Hartford all the time. We'll I finally made the call to get a quote. Person on phone was nice. I am 67 and have not had an accident in 40 years, retired Leo. I have 3 vehicles, an suv, small pickup and a F350 through all state. FIRST, they would not insure my 350. SECONDLY, I asked for a detailed quote so I could compare with my all state. All they gave me was a bottom line figure. Nothing showing coverage amounts. FINALLY, they were a lot higher and no coverage on my 350. I'm not going to switch.

Absolutely terrible onboarding experience. Total waste of time.

I have had car insurance since 1990. I have never had trouble renting cars or getting a loaner from a dealership until I started using The Hartford Auto insurance. The dealership in Texas said that underwriter is on the DO NOT LOAN A CAR list because they do not pay when a vehicle is damaged. Now I am without my car or a loaner. When I called customer service they said "Go somewhere else". This is ridiculous and completely uncalled for. I am so disgusted.

I had The Hartford from 11/23/2022 and cancelled on 04/16/2025. My premiums were deducted monthly. On 8/14/2025 I received a letter from a collection agency saying I owed Hartford $226.40. I never received any communication from Hartford. I went on to their web site and could no longer access my policy when it was effective. I called and they said there were days I owed from my last deduction as it is taken out retro but I couldn't verify this. I have to rely on what they email me. I think it's very dishonest they take off my previous policy on line and don't even contact you or send you an explanation of what they want to collect and just send you to a collection agency. Beware of The Hartford. Can't believe AARP represents them.

Harford Mutual Insurance Company - Be careful of insurance company read the REVIEWS! Update review On 2/7/25, 2:18 PM Vincent Ofczarzak wrote: Subject: Report of Potential Insurance Fraud Related to Claim Y4M75388ACKEY Dear Claims Department, I am writing to bring to your attention a matter concerning a recent claim I filed with The Hartford and Progressive, which I believe may involve elements of insurance fraud. On 09/30/2024, I was involved in a motor vehicle accident at the intersection of Hollman and Texas Avenue. The other driver, Zackery Coleman, an Uber and Door Dash driver from Phoenix, AZ, was involved in the incident. After the collision, I asked him if he had hit me on purpose. The police officer did not cite Zackery Coleman for failure to control speed, according to the police incident report. However, I must clarify that both my insurance company, The Hartford, and his insurance company, Progressive, have stated that I was at fault for the accident, as I was making a right turn at the time of the collision. Both insurance companies indicated that we didn't need an incident report to make their decision. The Hartford claims department is based out of Phoenix, AZ. After reviewing the details of the incident and the subsequent claims process, I realized that my initial statements may have inadvertently misrepresented the circumstances surrounding the accident. I had to get the incident report changed to reflect that I did not mention I was dealing with vision issues to the College Station Police Department. Understanding the importance of honesty and transparency in insurance matters, I want to ensure that all information related to this claim is accurate and truthful. I appreciate the efforts made by Mrs. Forster in processing my claim and reversing it to no fault. However, Progressive has not seen it that way. I am currently awaiting a response from Michael Rodriguez regarding the outcome of his review. I feel it is my responsibility to disclose this information to prevent any potential issues related to the integrity of the claim. I want to ensure that all parties involved are aware of the true nature of the incident. Please let me know if you require any further information or documentation regarding this matter. I am committed to resolving this issue in a transparent manner and appreciate your understanding and assistance. Thank you for your attention to this matter. Sincerely, Policy Number # 559******** Vincent Ofczarzak Sincerely Vincent Ofczarzak 3708 E 29th Street PMB # 105 Bryan Texas 77801 (979)344-**** User's recommendation: Be careful of third-party insurance Redpoint County Mutual Insurance Company. Harford Mutual Insurance Company Cons: Harford mutual insurance company third-party Redpoint County mutual insurance company. Location: Holleman Drive and Texas Avenue, College Station, Texas 77840, United States

Try not to get into an accident with anyone who uses Hartford. They are a run around, with adjustors that NEVER call back or return emails. 6 weeks in and I haven't been paid. Their automated system says they sent checks, they didn't. If you call in, they just send you to the adjustors voicemail, who never calls back.

Recently switched to Hartford through AARP, have had continuos coverage for over 40 years. We had to send in medical coverage info for health insurance, which we did three times as the kept saying they never got it. Afte the third time i sent them the document, i never heard back and stupidly assumed they received it. We just called to check on renewal amount and they told us they csncerled our insurance 4 months ago!! Never told us they cancelled our policy, now we have to pay enourmous amounts to get coverage as they totally screwed us. It will take years to recoup the damage they did. We have never had an accident. Will never do business with them or get insurance through AARP again.