Hardee'sReviews of hardees.com

All 3 coffee pots were lukewarm, Frisco was cold along with the Hash Round. This has to be the worst meal I’ve ever had at Hardee’s. Store Hope Mills Rd, NC. #1502744 Order #237743 April 6 2024

Always polite. Emily is always helpful

Our service was fast and the staff was friendly.

Hardee’s donated Sausage and biscuits to our egg hunt. It was greatly appreciated by all. Thank you so much Dustin.

Jadian manager marion store very professional and very respectful lived her attitude and way she was as a leader. We need more Luke this everywhere...

Jadian manager marion store is very polite very professional and uplifting personality....

Service is bad cashier rude throws your food on counter, she don't need a job with public. This is at Madison, GA. Time 1:46 pm

At approximately 6:30 pm, on my to Hardees Drive Thru, I ordered a number 5 meal, and a med coke. I asked for a military discount. The DT cashier, asked the manager to complete the order. The manger completed the order and apparently got upset because he mistakenly gave me a wrong discount. He told me it was $10 even, which is what I thought I paid. His next words to me was "this will never happen again" in a matter of fact tone. He did not explain what I was charged or paid. He accused me of raising my voice, which i did not. I did ask a question to seek clarity because I was confused. At this point I was more confused by tone he was using regarding an apparent mistake that he made. I responded "sir I am not raising my voice" I am just trying to ask a question. He responds with "you want to pay more". At this point I still don't know what I paid, just that I received a bigger discount than I should have. Again just seeking clarity he was upset that I was asking a question. I left the drive thru confused about what just occurred. I returned about 5 minutes later to get my receipt so I know what I paid for the meal. After asking for the receipt, I told him that I never raised my voice and he insisted that I did and said he already called his owner. Again I said Sir I did not raise my voice and I was was just trying to understand what I paid. He gave me the receipt and was showing me what I paid. I acknowledged that I received a discount that was larger than I should have, but said I never raised my voice in the drive thru. He insisted that I did and that he was not putting up with that. At that point, I did become upset, if i was mature enough to come back in that in a calm manner to get a receipt, he could at the minimum said something to the effect of sorry if I took your tone the wrong way, no, it was just an insistent that I raised my voice to him. At that point I did raise my voice and cussed at him because I became very upset. It is very apparent to me now that this manager, Vernon, was mad at his own mistake and took it out on me. I would like someone to review the drive thru recording and show me when I raised my voice. I also want you to view his tone regarding "this never happening again". Please view the recording of both these incidents. I would like someone to contact me about what my perceived behavior (voice raising) during that encounter. Also review the customer service of a manager who made a mistake and the way he verbalized that to the customer. I will apologize for my last reaction, that in my opinion was provoked by a very unprofessional manager. Store Number 150953 Richmond 2 Order 317555 Cashier Vernon