Jerome with Happy Wags support was awesome, helpful and solved my requests. On a side note, my golden retriever (Beau) who will soon be 10 has more energy and is acting like a puppy. #TurinePowder
Jerome with Happy Wags
By Nancy B.
Sunday, November 8, 2026 · Customer reviews of US businesses
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350 reviews
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Welcome to HappyWags. We're a pet supplement brand providing clean, purposeful formulations for dogs and cats. Every product is made with US-sourced ingredients, tested by independent labs, and dosed transparently so you always know exactly what you're giving your pet. We care deeply about ingredient quality, label honesty, and making products that genuinely support the health and well-being of the animals we all love coming home to.
HappyWags (happywags.co) has 350 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
350 approved reviews, newest moderated first
Jerome with Happy Wags
By Nancy B.
Was told that the shipping company said my address was bad but was the correct addresses then was told the carrier destroyed my package but they would sell me another order for cheaper price not a good way to run a company buyer beware
By Buddy
Response from HappyWags· Jul 14, 2026
We're truly sorry to hear about your experience, and we sincerely apologize for the frustration this has caused. This is certainly not the experience we want any of our customers to have. We'd really appreciate the opportunity to look into what happened and work toward a fair resolution. Could you please send us an email at [email protected] with your order details? Our support team will personally review your case and do everything we can to make things right. Thank you for bringing this to our attention, and we hope to have the chance to regain your trust.
Happy Wags has wonderful Customer Service. My first order came with no problem. My second order was crushed in shipment. I sent pictures of the crushed cardboard container and spilled product in the shipping bag to their Customer Service. They immediately arranged for a replacement shipment of my order. Couldn't ask for better service!
By Lori M S.
Great Customer service but it took an extremely long time to get the order. 3+ weeks from California.
By Jeffery H.
Awesome customer service awesome sauce
By Roberto S.
The employees were very helpful in delaying my shipment as far out as possible. They said I can contact them again if I still have extra at the end of that time. One of my dogs spent a week at the vet, so she wasn't pulling her weight at home in the eating department. She is home now, her appetite has returned, and we are catching up! Thank you!
By Maryann LeDuc M.
product 10/10 service 11/10
By Mohammad U.
This is a product I’m implementing into my 7 year old black labs daily meals. She has bundless energy and loves the taste so far. I feel good knowing I’m able to help add to the health and well being of her life supporting heart, gut and overall immunity. Pausing subsequent orders is easy if need be and the customer service component is so helpful. 10/10. My dog loves the prebiotic dental chews and takes the taurine for daily health boost. So far very happy customer! 🐾💙⭐️
By Kate R.