Customer service was very willing to…
Customer service was very willing to help with my order and responded promptly and courteously.
By Bernadine
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to HappyWags. We're a pet supplement brand providing clean, purposeful formulations for dogs and cats. Every product is made with US-sourced ingredients, tested by independent labs, and dosed transparently so you always know exactly what you're giving your pet. We care deeply about ingredient quality, label honesty, and making products that genuinely support the health and well-being of the animals we all love coming home to.
HappyWags (happywags.co) has 350 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
350 approved reviews, newest moderated first
Customer service was very willing to help with my order and responded promptly and courteously.
By Bernadine
Customer service is excellent. I highly recommend this company. I just personally don't require the product anymore. Thank you for all your help. Mary Ham
By mary H.
I ordered this for my dog by the time it got here,two days before she passed.Shipping says express but it took almost 2 weeks to come in.Canceled my order and only got 30% of a refund,never opened the package ,when I ordered 2.Paid almost 60$ and only getting 30% back for a refund,SAD
By Melissa C.
Response from HappyWags· Oct 20, 2026
Thank you for sharing your feedback. We're sorry to hear about your experience with us. We'd appreciate the opportunity to review your concerns and work toward a resolution. Please send us a message at [email protected] so our team can look into your case and assist you further. Your satisfaction matters to us, and we'd be happy to work with you toward a solution.
The support teams are very helpful and excellent services
By Connie Lai Shan L.
I am excited to try Wags - and hoping my cats will benefit from this Addition to their diet. Customer service has been very supportive..
By Carol Bell C.
I really like their product. My Maine Coon who is a very picky eater did not even mind it on his food which is amazing and it makes me happy. I would purchase Happy Wags again.
By Pam S.
I REALLY LOVE THE HONESTY IN THIS COMPANY. EXCELLENT DISCRIPTION ON THE PRODUCTS NEEDED TO BETTER THE HEALTH OF MY CAT. THANK YOU HAPPY WAGS.
By CHARLIE B.
Fantastic customer service. Happy Wags makes a big difference in our adopted stray cat's life. Her coat is silky and the supplement helps her kidneys. She is a happy girl.
By Anne M.