Love our cat water fountain
Love our cat water fountain! Easy to clean
By Lana D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
907 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Happy & Polly 🐾Happy & Polly is an online pet store that specializes in providing a selection of endearing and comfortable products for our beloved feline companions.🐾 We understand the special bond between cats and their cat parents. That's why our mission is to create a dreamland where cats and their loving parents can find everything they need. At Happy & Polly, we offer a diverse range of products, catering to both the daily needs of your cat and the desire for customized accessories. From essential items like Cat Trees and Water Fountains to unique options such as our Custom Pet Portrait Stamps/Phone Holder, we have curated a collection that encompasses both practicality and individuality.📨If you have any problems or concerns, please don't hesitate to email us. We'll get back to you within 48 hours. Visit Our website Email US
Happy & Polly (happyandpolly.com) has 907 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
907 approved reviews, newest moderated first
Love our cat water fountain! Easy to clean
By Lana D.
One of my items was unfortunately damaged during transit, I contacted the support centre and they replied very quickly and offered me a refund or a replacement I love their items and the quality is amazing!
By customer
Bought the Boba Tea Cat Tree for my two chunky cats. It's a bit cozy with both of them, but that just adds to the fun. Sturdy build, no wobbling even with their antics. They love it, and so do I.
By Beate K.
Product arrived really fast and process was easy
By Kat
Quick and easy. The cat tree is perfect!
By Darlene L.
Arrived quickly, very easy assembly, looks great, and my cats love it! :)
By Luca
The cat tree I ordered is adorable, however it is very unstable. Even with the screws tightened all the way the top piece wobbles and I'm scared my cat will jump too hard and break the metal rod insert!
By Maddie
Response from Happy & Polly· Nov 2, 2023
Hello, We sincerely apologize for any inconvenience you may have experienced with your recent purchase. It appears that the issue may be related to incorrect assembly. To address this matter and ensure your satisfaction, please get in touch with our customer support team at [email protected]. They will gladly guide you through the assembly process and resolving this issue. Your safety and your cat's well-being are our top priorities, and we are fully committed to making your experience with our products enjoyable. We appreciate your feedback and thank you for bringing this matter to our attention.
The items offered are unique and cute - better than anything on Amazon!
By L. B.