Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
907 reviews
Happy & PollySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Happy & Polly 🐾Happy & Polly is an online pet store that specializes in providing a selection of endearing and comfortable products for our beloved feline companions.🐾 We understand the special bond between cats and their cat parents. That's why our mission is to create a dreamland where cats and their loving parents can find everything they need. At Happy & Polly, we offer a diverse range of products, catering to both the daily needs of your cat and the desire for customized accessories. From essential items like Cat Trees and Water Fountains to unique options such as our Custom Pet Portrait Stamps/Phone Holder, we have curated a collection that encompasses both practicality and individuality.📨If you have any problems or concerns, please don't hesitate to email us. We'll get back to you within 48 hours. Visit Our website Email US
Happy & Polly (happyandpolly.com) has 907 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
907 approved reviews, newest moderated first
I had been wanting to purchase this cat tree for MONTHS. I finally made the purchase and have been very happy. This cat tree is sooo cute! Our calico gal loves this, especially the tassels on the very top tier.
By Rachel R.
My cats love it! Easy to put together and very sturdy. Would recommend!
By Roxanne H.
My cats love the cat tree/scratching post!! And I love how it looks in my space!!
By Maddie
Absolutely love the cat towers I got! They love both so much! They sleep in them every night!!
By Wendy C.
Order received fadt
By DONNA
yall said i got a refund for buying on black friday & i never actually got the refund
By mariah
Response from Happy & Polly· Dec 28, 2023
Hello, In relation to the Black Friday Deal's free orders, our team has successfully processed refunds for all the lucky winners. The refunded amount should now be back in your original payment account. We kindly ask you to review the original account used for placing the order. Alternatively, if you have any concerns or require assistance with your refund, please don't hesitate to contact our dedicated customer support team at [email protected]. Kindly provide your order details, including the order number and email address, and we'll be more than happy to assist you in checking the status of your refund.
Very cute stuff and the instructions for the cat tree were clear and easy to understand :)
By Sarah
Arrived on time and well packaged. It’s very cute, and my cats love it! Very easy to set up.
By Lauren S.
