Great product
I like the fact that it’s sustainable and has been for control
By Crystal B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
907 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Happy & Polly 🐾Happy & Polly is an online pet store that specializes in providing a selection of endearing and comfortable products for our beloved feline companions.🐾 We understand the special bond between cats and their cat parents. That's why our mission is to create a dreamland where cats and their loving parents can find everything they need. At Happy & Polly, we offer a diverse range of products, catering to both the daily needs of your cat and the desire for customized accessories. From essential items like Cat Trees and Water Fountains to unique options such as our Custom Pet Portrait Stamps/Phone Holder, we have curated a collection that encompasses both practicality and individuality.📨If you have any problems or concerns, please don't hesitate to email us. We'll get back to you within 48 hours. Visit Our website Email US
Happy & Polly (happyandpolly.com) has 907 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
907 approved reviews, newest moderated first
I like the fact that it’s sustainable and has been for control
By Crystal B.
Great customer service and overall communication!
By McCall
Big enough for one cat. Easy instructions that could've used some words, but it's still very easy to understand. Very pretty and she loves it to look out the window.
By Tabby M.
Quality product. Cats love it. Customer service is great!
By Samantha
Customer service is really exceptional!
By Adry
Fast shipping and I was notified as soon as the product shipped.
By Michelle W.
It's been over three weeks and I still haven't received my item. I emailed the shop last week for a refund because it has been stuck in transit in Arizona this whole time and they have done nothing to help. Still no response. Wouldn't recommend.
By Jack
Response from Happy & Polly· May 6, 2024
Hi, We have reviewed our email records and confirm that we responded to your email on April 24, the same day when you emailed to us to seek assistance from our customer service team. Our response was sent approximately 9 hours after receiving your initial inquiry. If you have not received our email, we kindly suggest trying checking your spam or junk folder. Thank you for your understanding. Best Regards, Rose
Perfect. Fast delivering and good product
By Evelien H.