Disappointing Experience
My previous experiences with this company have been positive, but this time not so much. I ordered hangers and after a few days received word they were out of stock. A substitute was suggested. I agreed to that and was told they would ship 6/2. I have received no tracking info and no hangers. I emailed the person who contacted me about the different hangers. She was on vacation but due back 6/14. Today is 6/15. I was also told the substitute hangers would be a little cheaper but have seen no adjustment to my account.
By Debra B.
Response from Hangers.com· Jun 15, 2021
Hi Debra, As much as we do not like to hear you had a disappointing experience shopping with us, we are grateful for you bringing this to our attention. Please call our customer service at 1-800-336-2802 so we can confirm the refund amount, provide any missing information about your order and resolve any additional questions or concerns you have. We truly value you as a returning customer and apologize for this past experience