The item I received was not what was…
The item I received was not what was displayed on the site. The bottle is a lot smaller and it’s definitely a different product inside the bottle from what was displayed on the site as well.
By Chelsea P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,126 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hanaekorea is listed under Cosmetics & Makeup.
Hanaekorea (hanaekorea.com) has 2,126 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
2,126 approved reviews, newest moderated first
The item I received was not what was displayed on the site. The bottle is a lot smaller and it’s definitely a different product inside the bottle from what was displayed on the site as well.
By Chelsea P.
Well communicated during shipping. Awesome product. LOVE the wand!
By Jenave D.
The product is wonderful! Easy to apply and long lasting!!! Well worth the wait ❤️
By Deanna
Shipping was fast and packaging was nice. The products smells good and is silky smooth.
By Sarah J.
Eyelash serum is fabulous! It works very well and, when applied every night, gives me great results! In addition, the products in this line are authentic and well-designed. Customer Service is great, and there are no delays in shipping.
By Jane A. G.
I never received my order. It was placed on September 24th
By Michelle
I have never received my order. Please issue me a refund. I am very disappointed, upset, and frustrated.
By Kathy
Never received this item, never received updates on my shipment either. I knew some people were complaining of long shipping time, but it’s been 3 weeks and still no updates that it was shipped. Only been receiving a bunch of junk ads for this item in the last several weeks and a email to review a product I never received! Do not buy, poor customer service! I shouldn’t need to reach out for something you should automatically do on the back end or at least reach out to let me know what’s going on, why it’s delayed. In need a refund!
By Amy L.