It's a good business
It's a good business, wonderful with the guests but some of the workers...lack some knowledge. I've encountered some HR people which weren't helpful at all. The over all experience was a 3*. Thanks...might return.
By Yes M.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
149 reviews
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The original company was founded by Conrad Hilton.
Hilton Hotels & Resorts (hamptoninn3.hilton.com) has 149 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 11 reviews with 3 stars · Clear filters
It's a good business, wonderful with the guests but some of the workers...lack some knowledge. I've encountered some HR people which weren't helpful at all. The over all experience was a 3*. Thanks...might return.
By Yes M.
Poor experience given the money paid for their chain. Location doesn't really matter, it's overvalued.
By Hugo G.
Hilton hotels inside German cities are quite surprising, In some cities like Frankfurt and Berlin they are amazing, From customer service to room service everything is pretty good, as for in some cities like Stuttgart the hotel services aren't that much satisfying.
By Tony M.