Fast, great product, but no response
Placed an order but forgot to apply a coupon code. Emailed the suggested contact about this, but I never got an answer. Otherwise, the order was ready quickly, and the candy was yum-o-licious!
By Kevin B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
730 reviews
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Nearly 100 years ago, Hammond’s Candy Factory opened in Denver, CO with a commitment to quality. While we started as a small family business with a loyal local following, we have now grown into an iconic brand with international distribution. Hammond’s is proud to delight fans of all ages with scrumptious candy canes, lollipops, hard candies, ribbon candy, chocolate, popcorn and more!
Hammond's Candies (hammondscandies.com) has 730 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 59 reviews with 4 stars · Clear filters
Placed an order but forgot to apply a coupon code. Emailed the suggested contact about this, but I never got an answer. Otherwise, the order was ready quickly, and the candy was yum-o-licious!
By Kevin B.
We love your lemon candies. The biscuits that we received as a surprise on our first order were not as good as we remembered, especially at the price. One of us like the white chocolate Birthday Cake, but we again feel it is not a value at its current price point.
By Paul K.
My shipment was EARLY! In this case that wasn't what I wanted, but the gift was happily received anyway. Thanks for the treats that bring back memories of happy times together for me and my mom!
By Becky Vander H.
Excellent candy, excellent customer service, but complete lack of signage for "pickup at factory" option. I had to talk to at least 4 different people before I found the right entrance to pick up my online order. Still, I would definitely buy from them again!
By KTH
great candy a little expensive though.
By Donald S.
The candy is wonderful! Unfortunately, we picked a day when there wasn't much activity going on in the candy making room. We will have to try again! Oh and please keep making the Caramel Corn.
By Tammy
Package arrived safely, packed very carefully, in a short amount of time. I had contacted the company via email because I didn't receive (or deleted accidentally) my confirmation. I was taken aback by the reply that contained no greeting at all nor thanks for my order (rather large, around $150) and only "Your package should arrive tomorrow" with a screenshot of the status tracker. So, it was a good transaction but could have been top class had there been slightly more thought to our correspondence. Would purchase again.
By Denise P.
The candy canes are very good; however, I was very disappointed they arrived simply wrapped in bubble wrap. A nice decorative box would have been nice.
By Susan K.