Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
Sam helped me when I got to a snag in setting up my new Halocollar.com. Turned out to be a simple fix but she helped me through it perfectly. Thank you.
By Pam
Response from Halo Collar· Jan 27, 2025
Thank you for sharing your experience! We're so glad our team was able to assist you and make the setup process smooth. If you need any more help, we’re always here for you. Enjoy your Halo Collar!
First time I've ever had a company reach out to me and tell me their product was not working properly. Reaching out to them was easy and Rep. was very friendly and very efficient in getting me a replacement collar.. Great Job Halo Customer Service Team!!!
By Dale M.
Response from Halo Collar· Jan 27, 2025
Thank you for your kind words! We’re thrilled to hear about your positive experience with our customer service team. Ensuring your Halo Collar works properly is our priority, and we’re glad we could quickly assist you with a replacement. If you need any further support, don’t hesitate to reach out!
Emma was super helpful diagnosing my Halo collar. She was extremely knowledgeable.
By Angela Y.
Response from Halo Collar· Jan 27, 2025
Thank you so much for the team shoutout! We are thrilled to hear about your experience!
Emma was incredibly helpful. She was friendly and explained everything about the warranty procedure. It was a very easy experience.
By Mindy
Response from Halo Collar· Jan 24, 2025
This is so great to hear! Thank you for your review.
Monica was very efficient at answering my question. I thought I might be on the phone for a while. But no, done in 3 minutes!!
By Jennifer O.
Response from Halo Collar· Jan 24, 2025
Thank you so much for sharing! We love hearing great things about our team.
Great performance and customer service.
By Juliah B.
Response from Halo Collar· Jan 23, 2025
Thank you so much for sharing! We are thrilled our team was able to assist you.
The Halo collar arrived as promised. My fault I ordered it before my puppy is big enough for it to fit. But, I’m really looking forward to seeing how it works. As soon as she grows some (like a few months) and our weather improves I’ll get the opportunity to utilize the Halo collar. There’s a summer only cabin next door and the women have been very vocal about their hatred for any dogs so the Halo will give me the opportunity to take away their demoralizing my dogs.
By Mary A.
Response from Halo Collar· Jan 23, 2025
We are so happy to hear this! If you have any questions or concerns in the future, please don't hesitate to reach out!
Samantha followed up on the order and sent me the tracking number for the order. It was appreciated.
By R Z.
Response from Halo Collar· Jan 21, 2025
Thank you so much for letting us know and shouting out our team! We are thrilled we were able to assist you.
