HairextensionbuyReviews of hairextensionbuy.com

DO NOT BUY FROM THIS COMPANY. They have terrible customer service and return policy. My bank stopped payment until I approved the transaction because they aren't credible, I should've saw this coming. Once I received the order it was the wrong color. You need to know there is a BS 30% restocking fee subtracted from your refund ALSO they are trying to take shipping costs from my refund that I already paid for. 4 weeks later, we are still emailing back and forth disputing the actual total of my refund even though I sent them proof and still no refund. SCAM ARTISTS.

I have order hair from this company. Thinking it was based in the UK. I paid a lot of money for the hair. When it arrived it was half the value and not not what I had order, I return the hair all the way to China and and haven’t gotten back my £168.00. I had to pay €15.00 to return the hair. I paid through PayPal who knows that this company isn’t what it’s posting to be. they won’t refund me my money. I am left without the hair and ripped off but now over €190.00. This company isn’t based in the UK. It’s a Chinese company paying for an ad on google to mislead customers

Ein Stern ist hier wirklich schon zu viel. Kann mich meinen Vorrednern hier nur anschließen. Der Kundenservice ist mehr als unverschämt. Habe aufgrund der schlechten Bewertungen noch am selben Tag die Bestellung storniert. Es kam zwei Tage überhaupt keine Reaktion. Am dritten Tag bat man mich von der Stornierung abzusehen, weil ich ja "schon so viel Zeit mit der Auswahl des Artikels verbracht hätte" . Was eine Unverschämtheit. Daraufhin bat ich, meinem Wunsch zu entsprechen, sonst würde ich Paypal informieren. Es kam natürlich wieder keine Reaktion. Daraufhin habe ich die Rücklastschrift bei der Bank veranlasst. Am nächsten Tag bekam ich die schriftliche Bestätigung, dass die sie den Artikel storniert hätten und sie Paypal das Geld innerhalb von 4 bis 7 Tagen zurückgeben würden. Nichts davon ist natürlich passiert. Paypal hat nun den Konflikt geöffnet und ich musste mich rechtfertigen, warum ich die Rücklastschrift veranlasst habe. Dies ist nun über eine Woche her. Ich habe versucht den Fall zu erklären, jetzt wird die Antwort von Hairextensionbuy benötigt. Diese steht seit 7 Tagen aus. Nun bekomme ich die Meldung von Paypal, dass die Haare nun auf dem Weg zu mir sein. Ich habe so einen mega Hals auf Hairextensionbuy. Sie reagieren nicht auf den offenen Konflikt, aber senden mir den bereits, schriftlich bestätigten, stornierten Artikel. Ich würde immer noch auf die Rückerstattung des Geldes warten, hätte ich mir das Geld nicht einfach zurückgebucht. Weiß nun auch nicht was ich machen soll. Nun bekomme ich am Ende noch Probleme mit Paypal un darf die Sendung zahlen. Hairextensionbuy ist mit allen Mitteln gewaschen. Der Verein schickt mir trotzdem einfach den Artikel zu, damit sie ja nicht das Geld erstatten müssen. Und ich bin nun gezwungen, den gelieferten Artikel, auf meine Kosten nach China zurückzusenden. Ich habe so einen Hals auf den Verein.

I ordered 2 sets of 20” tape ins and they for one messed up the order and charged me twice. It took me a week to get a response from anyone and they insisted I was only charged once until I showed my banking records. Once they finally refunded me my package then got lost and they said they’d start a claim with fedex. I was then contacted and told fedex was ignoring them so I called fedex to get informed that it was the company ignoring Fedex ! After getting the claim number from fedex I emailed them back with the claim number saying fedex had informed me there was some miscommunication because both company thought each other wasn’t answering to have the lady tell me she’ll finally just resend out my package (there was a month of back and forth) at this point I didn’t even want the extensions because the company had messed me around so much so I asked for a refund and we went back and forth for 4 emails and each time she just kept repeating “we will be resending the package right away I hope you’re okay with it” now I’m still without my $200 and/or hair extensions and Left with a massive headache.

Bought platinum Blond Lots of Black hairs mixed in.POORLY COLOR TREATED!!! Dry on Ends Halo style with an overly large non elastic band which would NEVER STAY ON HEAD!!. Wanted to send back still dealing with them and Paypal disputing as I requested a pre-paid shipping label. It costs $125 to ship back to China with tracking!!!!! ALMOST THE PRICE i PAID AND THEY ONLY REFUND 70% BACK. HORRIBLE HAIR PRODUCT. DO NOT BUY FROM THIS COMPANY!!

Do not buy from this company. The quality is not 5 star. Products are shipped from China. It took a long time to get mine unlike what their reviews state. I can't add a review on their website. All their reviews are 5 star. Hmmmm....no product is like that. They only give a partial refund and you have to pay postage to send back which the total ends up being more than the original cost. They are not pleasant to deal with and say they made to order and you should send pictures, etc. Sally Beauty sells the highest quality hair extensions I have found. You get what you pay for.

This is the absolute WORST place to spend your hard earned money on hair. I ordered a 24 inch u part wig (body wave). The wig arrived and when I unpacked it, the wig looked used! There were fray hairs sticking up everywhere literally! I called to ask for an exchange and they said the wig was fine and I could send it back and pay an additional $20 shipping fee! The girls on their Facebook and social media ads are paid. The girls who post comments in their wigs are paid. You will NOT receive the same hair. After numerous emails back and forth, and then not willing to own up to their deception, I took to Facebook to question them. They had stopped replying to my emails. They also blocked and disabled me from commenting on their Facebook posts. That shows guilt alone. Am I the only one that finds it strange that they are always having a 50% off sale?

Horrible extensions DO NOT BUY WASTE OF MONEY HARD TO GET REFUND NOT REAL HAIR EXTENSIONS FRAUD FRAUD FRAUD I WOULD OF GIVE IT 0 STARS MY FRIEND PURCHASED THE CLIP IN EXTENSIONS AND THEY WERE RIDICULOUSLY HORRIBLE!!!