Hewlett PackardReviews of h30434.www3.hp.com

Changed internet service and could not switch HP Envy 6458e to new service. Downloaded HP Support Assistant and of course that never works. Next, I called the HP Technicians help line. The Technicians did not have a clue of how to resolve the issue? After 2 Hours on the phone, I finally went to Utube and found a video and fixed the problem Myself. I love My HP Printer, but they have in experienced support teams.

This company is a joke can't even get back to you what a waste of a company JOKE JOKE JOKE.CEO SHOULD BE ASHAMED OF THIS COMPANY AND START LOOKING AFTER THERE CUSTOMERS

the printer fails to connect and print . this product and company are TRASH.. Do NOT BUY

Over an hour on whatapt trying to get an answer from a HP printer employee. Still no answer. This is ridicules

Bought a Laptop years ago, support was fantastic and laptop fantastic eventually the keys on the keyboard malfunctions. Bought an Envy direct of HP. It's months old and now everytime I open up the screen continually changes from flip to portrait to landscape flipped. Trying to talk to someone at HP is impossible. the Laptop feels like it's a old computer not brand new.

I bought my daughter a printer direct from HP last Xmas which was my first mistake. If you buy from a third party they are liable if there’s a fault. HP direct will pass you through a million hoops until you are ready to scream and still refuse to solve your problem. The technical department are useless. Refunds for faulty goods are refused point blank. A replacement was issued with the same fault and a refund was STILL refused. I’m still trying to get my head around why such a giant of a company can operate like gangsters and scammers. It’s easily said but believe me when I say that this is the worst customer service of any seller I have ever experienced. Just a total horror show and I’m still nearly £200 out of pocket. Lawless cretins !!!

Bought a highly rated home printer (Envy series) and it’s great. First time we came to change the ink (expensive but genuine HP cartridges) the thing is now in Error mode saying they’re not recognised genuine cartridges. happy support….NON EXISTENT. Disgraceful level of customer support. Don’t care how good the product can be, if you can’t get help to make it work POINTLESS….AVOID ALL HP PRODUCTS.

C Drive connector Nightmare Oh, who thought of inventing a connector that had to have an intermediary connector to connect to your bonehead-designed laptop? What a farce, especially when the intermediary interface does not connect to your crap laptop What a piece of crap.