Hewlett PackardReviews of h30434.www3.hp.com

Bought a number of genuine HP ink cartridges online. Must have over purchased as when replacing one I noticed the use by date was 2022. HP Office Jet Pro 8620 said there were incorrect cartridges installed. They were not incorrect just "best before". Since they'd been kept in a sealed box unopened inside their original packaging in a cool, dark storage box I see no reason why they should not work. I tried multiple times over Christmas and the New Year, cleaning, wiping, resetting. Eventually my partner phoned support. They told him to do a factory reset. It will not even scan now, which is ridiculous since that has nothing to do with ink. If you are interested in taking legal action with me against them please comment on this platform.

I have been using my HP Smart Tank 7005 quite happily printing directly from either my iPad or iPhone to the printer for the last year or so. Suddenly HP decided to change that oh so simple process by making me now print via their hopeless app. I want to scan from MY printer to MY computer WITHOUT HAVING TO SIGN IN TO A BLOODY HP ACCOUNT because it now very rarely works properly, doesn’t recognise my printer or on the rare occasions it does, it won’t print anything at all. The idiot at HP that decided this is a good idea must receive one wedgie and one back-handed slap for each and every single printer affected by this hopeless idea. Perhaps then they will understand what Customer Experience is all about. I shan’t ever buy HP again, talk about make a simple process over complicated. One star…….only because I have to.

Hewlett Packard is making crappy printers in my view. I've had problems the moment I set it up. Not only was it not working but even the computer guy couldn't get it to work I had to pay him pay my assistant get someone online after their I talk to me to death and it took about four or four and a half hours and then it kept happening. It's such a pain I hate it. I really wish I never bought it. I'll probably buy some other brand, but I'm in the middle of a deadline. Many times I've gone days without printing what I needed because I couldn't get it to work, but the stores were not open when I wanted to go get something printed from the local shop. Very big disappointment. You can take 20 minutes or more just to get through human being.

J'ai acheté une imprimante. La date du début de la garantie était anticipée des mois par rapport à la date d'achat. Impossible de parler avec un humain, si on téléphone ce n'est que le robot qui ne comprend rien qui répond. J'ai alors été trois jours sur l'assistance via whatsapp pour me faire reconnaitre la bonne garantie. Après, j'ai utilisé la même assistance via whatsapp pour résoudre les problèmes d'impression: de nouveau trois jours de discussion dans le chat et elle ne fonctionne toujours pas. Je ne sais pas combien d'heures j'ai perdu et le problème s'est empiré

Hp 2800 printer. Now wonder it’s cheap! Needs expensive ink every week!

Jeg købte en all in one printer, scanner og kopimaskine. Den er under garanti og har en softwarefejl. Når jeg ringer til HP Teknisk support Danmark tlf. 8040117, vælger dansk, kommer der en besked på min mobiltelefons display "der er ingen grund til at vente i telefonen, vi ringer tlbage" DE RINGER ALDRIG TILBAGE. Anden mulighed er at trykke fortsæt. Gør jeg det, skal jeg indtaste enhedens serienummer. Det gør jeg og får besked på, at oprette en konto og sende enheden til reperation. Jeg får ingen mulighed for, at gøre opmærksom på, at enheden er under garanti og jeg har behov for en on-line fejlrettelse af software. Jeg kan simpelthen ikke få kontakt til Teknisk support. Derfor er mit budskab: KØB ALDRIG ET HP PRODUKT, DE HJÆLPER DIG IKKE HVIS DER ER FEJL PÅ PRODUKTET

There are lots of scams and rip-offs about in today's world. I manage to avoid most of them, but recently I was conned by a major corporation: Hewlett Packard. For just under fifty quid, I bought an A4 desktop printer/scanner that included a subscription to 'Instant Ink', whereby new ink cartridges would be supplied at the point when your printer was running out. I thought it was an option, but it seemed acceptable enough. The wording said that you could cancel the ink subscription at any time, but what it didn't overtly say (must have been in the small print) was that if you cancel they will remotely disable the bloody printer! So now I have a sizeable piece of junk sitting on my desk, and it will be going to the tip after just 6 months of use. Nice move, HP. You used to be a pretty reliable manufacturer, but now I won't touch your products with a barge pole.

Recently purchased a new All-in-One PC from HP. I'm giving away the oldest of the 4 I've owned and will keep the youngest Windows 10 Machine which is about 10 years old. I also have two All-in-One printer/scanner/copier machines. The new All-in-One PC is going back to Costco. Time to try perhaps a Dell. I really haven't had it long enough to complain about the PC itself. However, the keyboard is absolutely junk, and neither the keyboard nor the mouse work. They've had me jump through every hoop imaginable to keep from having to replace a $20 keyboard and I'm done. Between the bot named "Sage" which wasted an hour last Saturday only to tell me that it couldn't really do anything other than trouble shoot, nor the two chats for about an hour total, nor the second phone call to India where, try as I might, I could not understand a word that the gent was saying, other than I was the wrong person...enough. Do yourself a favor. Do not purchase from HP. The customer support is worthless, and the keyboard and mouse they provide with their equipment is manufactured so cheaply that it's pathetic. UPDATE: Contacted the sales department by using a bogus purchase ID. Explained the situation. Was assigned a Tech to resolve the problem. He opened up a case file, and after I told him I was done trouble shooting and chatting and speaking to India, he agreed to replace the mouse and keyboard. That was mid December. He closed the case file, and every week I get another email telling me that the shipment has been delayed--now until February. If you mistakenly purchase ANYTHING from HP and it doesn't work properly, return it to the retailer and have it replaced. DO NOT RELY ON HP TO RESOLVE A PROBLEM!!!