GymfrogReviews of gymfrog.com

Received a great price purchased the shipping insurance no hassle with scheduling delivery came within five business days and the company has been great about working with me for a replacement on one of the accessories that was a surprise, solid craftsmanship, easy to put together and collapsible by one person. Follow up the replacement they sent me for the accessory was very poor quality not the same high-quality brand accessories that it originally came with almost as if they just purchased it from Temu or Amazon to send a replacement.

Product arrived within 10 days of ordering. Delivery was very convenient (London). I received a timeframe of 90mins and the chaps arrived on the dot of 7am, all before school dropoff and work. They took it off the truck and brought inside my door. I then managed to open the crate and build the machine by myself in approximately 2 hours. I asked for assistance re set-up/build and a video guide was sent within 10 minutes. Addition for their instruction video would be to show how to fold up and store away safely. I worked it out by trial and error. I've now done a few sessions plus taken 1 client through a class on the bed and it works a treat! If any negatives, the footbar could have a bit more range. Overall, very good machine and value for money. thanks!

I ordered the Wunda chair December 16, 2025 with the false understanding this was from the USA. I chose Gymfrog over the other company that was in the USA because of price and "fast delivery" time. The reformer I purchased from the other company took a long time but it was because I chose a custom color (it took little over 6 weeks total). This chair was supposed to be 4-7 weeks. I got the explanation that it was sent to the port on 1/6/26, and then, working with the logistics company almost 2 months later.. I can see the reply was from China, I have NO problems with it coming from China. Be up front and give more realistic deliver time.. Still waiting.... I will give it another two weeks.. I will go with the company I purchased my reformer from as it's "made in the USA" I will never order from this company again, sadly.. I will be asking for my money back. 2/15/2026 Update. I received my Wunda Chair. It’s beautiful and great detail was put into this product. Like I said earlier, I have no issues with things made in China. This product is solid and packaged nicely. What I’ve learned about this company is that you have to be proactive and continually reach out and ask for status because, they didn’t tell me it was out for delivery until I asked agin for a shipment stats. That when I learned it arrived in my city. Even still I had to reach out to the delivery company to schedule a delivery date. I had to be very patient and proactive! I’ve changed my rating to 4 for the quality put into this chair. Others are going for almost double or even more than double!! This was worth the wait!!!!

I‘ve got my reformer for about two weeks now and I‘m really happy with it. It‘s very good quality, easy to build together and for that price really awesome. I did multiple workouts now and would highly recommend it! Even with the jumpboard I felt safe! But as many others too, the reformer arroved much later than being said. Almost no communication from gymfrog, only when putting pressure on them. The company they chose to deliver it, never called me. They just left it in front of my garage, without a signature or call. I just don‘t understand why not saying in the first place that delivery takes about twelve weeks. But all together, it‘s still worth it. For that price! There is anything negative about the reformer itself.

Well, I finally unpacked and put it together. All I can say is 100% I am absolutely chuffed to bits. Not only is it aesthetically beautiful, but super well constructed, and glides like a silent dream An unexpected bonus was that it came with the foot strap, cork block and mat. For those who are unsure about making the leap, I promise you will not be disappointed. Negatives: It took 8 weeks to deliver, and the tracking info is very limited. I never received updates. It arrived with zero notice. Luckily just before we left for our hols. All that aside, it was well worth the wait.