Slow as molasses shipping and…
Slow as molasses shipping and communication.
By CLEGHORN
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
28 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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GuitarFetish (guitarfetish.com) has 28 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
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Slow as molasses shipping and communication.
By CLEGHORN
EDIT: After going back and forth for several months they FINALLY reshipped my order. This was only after much back and forth and them telling me I was just out my money. I mean glad I got my stuff but not sure why it was such a struggle. Never got a single item I ordered. The USPS even sent an email to them and I stating the package was misdelivered. They claimed they filed a claim through USPS but refused to share a claim number and subsequently told me I was out of luck on an order totally about 150 bucks. This was after months of going back and forth with them. Never again THESE GUYS WILL SCAM YOU.
By Joseph B.
Parts I ordered (guitar body and neck), were reported to fit perfectly according to copy on the product pages. When they arrived, following the slow shipping process, they would not fit together. The neck pocket was clearly too small. I wrote to customer service about this and was told to sand the pocket until the "perfect fit" they promised came true. Last order for me.
By William M.