GuardsmanReviews of guardsman.com

Scammers. They did not cover the frame damage which happened just by itself in couple of years of use of this sofa.

Awful company. I’ve had leather sofa 7 months and where I sit (despite having throws on it) the color has faded massively. I contacted them to be told that color loss on high contact areas is not covered. If that isn’t covered then gos knows what is. I could understand if I had it 10 years not 7 months. I also took out a 5 year sofa care plan with them yet can’t claim after 7 months. Scam artists and should be shut down

Horrible company to deal with. They don't even deserve one star. They are dishonest and don't stand behind what they claim they will cover and try to find any excuse to deny your claim. We paid for furniture coverage and it clearly states that seam separation is covered however when we had a seam separate on our fabric couch they said it was a stress rip which is not covered. You can clearly see it ripped at the seam.

Scam. DO NOT WIRE ANY MONEY TO THIS COMPANY. One of the dining chairs broke as my wife sat on it - the legs simply gave way. There are stains on the others. Perfectly reasonable claims to make against a furniture warranty. Yet, they denied it. It's a scam. CONSUMER REGULATORS TAKE NOTE AND CLOSE THIS COMPANY AS THEY ARE COMMITTING FRAUD. They make you complete claim forms but have NO GENUINE DESIRE to actually do anything with them. Scam, scam, scam. Fraud, fraud, fraud. Fake, fake, fake.

An absolute SCAM!! NEVER buy warranty form them. I bought “performance” fabric that was not suppose to stain or rip and it ripped immediately and stains from HANDWASHING IT! They wouldn’t cover it under my 5 YEAR warranty and only have had this sofa for 3 years. They are a disgusting excuse for a business and should be shut down for fraud! This is not a real business, it’s a scam to get your money! Don’t EVER get the warranty. I have a sofa worth over $6k that is worth a damn and I’m gentle. Th worst company and it should be shut down and not allowed to scam people into sending them money!

Terrible company. SCAM, SCAM, SCAM. They do not honor warranties. Just read their reviews. The deny EVERY claim. Rude customer service and non-existent techs, as they don't actually go fix anything. We purchased a 5 year plan, and they won't fix an issue that happened in the first year. Cheats! They have zero integrity or morals. They get money for nothing.

They are a scam company. They do not stand by their policies and have zero ethics. Terrible customer service on the phone and no actual service as they denied my claim, under 1.5 years, even though I bought a 5-year protection plan.

They will not work on anything if it has had a problem for 30 days. Sofa started making a noise, then month later starts popping. call and submit a claim and denied because been making a noise over 30 days. this is a rip off. Don't buy this junk. I want everyone to know that they will find a loophole and cover nothing. If I could give them no stars I would.