Really bad experience
Really bad experience Didn't get to use it much as the internet speed was extremely slow, almost unusable most of the time, during a trip in Mauritania.
By Nis B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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Global Starlink Pty Ltd is an Australian company specializing in international travel connectivity. With more than 10 years of experience, we help travelers stay connected.
G-Starlink (gstarlink.com) has 22 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Really bad experience Didn't get to use it much as the internet speed was extremely slow, almost unusable most of the time, during a trip in Mauritania.
By Nis B.
Could not use my esim, couldn’t get my Data activated. Found it easier to buy another brand esim once overseas and wouldn’t recommend g-starling
By Dani
Response from G-Starlink· Sep 4, 2026
Hi Dani, we're sorry the eSIM didn't work for you on your trip. Our records show your QR code was delivered by email within an hour of purchase, so this looks like an activation issue we could have fixed in minutes — most commonly, data roaming needs to be switched on for the travel eSIM after you land. We never heard from our support team about this, and we wish we'd had the chance to help you get connected. We've reached out to you directly and arranged a full refund. — Global Starlink Support
I have purchased your esim and it dose not appear to work. I have a Galaxy S21 FE 5g. Does it work on this device ? If you could be of some assistance that would great. Regards, Trevor Purcell
By Gillian P.
Response from G-Starlink· Sep 4, 2026
Hi Trevor, thanks for reaching out! The Galaxy S21 FE sold in Australia does support eSIM (Settings → Connections → SIM manager → Add eSIM), and the most common fix is turning on data roaming for the travel eSIM after you land. Email [email protected] with your order number and we'll walk you through it step by step — and if we can't get you connected, we'll refund you in full.