Total lack of communication
My experience with this law firm was dismal. There was very little communication between my lawyer and me. My emails were answered with one word or one sentence responses. I received very little guidance and no recommendations on how to proceed with my case. I never felt my lawyer had my best interest in mind. I felt unsupported and alone. The few times we had phone conversations, I felt rushed, my questions not answered, and I felt he had little interest in my case. Based on my experience, I would strongly recommend against using this law firm.
By Janet
Response from GSJones Law Group P.S.· Sep 4, 2026
We are sorry to hear that you felt unsupported and that our communication did not meet your expectations. Clients should understand their options, receive meaningful answers to their questions, and feel that their concerns are being taken seriously. We cannot identify the attorney or matter from the information in this review, and confidentiality limits what we can discuss publicly. We would appreciate the opportunity to learn more and review what occurred. Please contact our office so we can address your concerns directly.