Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
372 reviews
GrowJoySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GrowJoy.com is an online plant nursery that has been filling gardens across the United States for over 15 years. As a small, family-run business, GrowJoy takes pride in cultivating and offering happy, healthy starter plants for vegetable gardens, flower beds, and containers. With a commitment to both quality and sustainability, GrowJoy stands behind its plants and aims to be a positive force for the environment. Customers are encouraged to shop with confidence on their website, which features a diverse selection of plants.
GrowJoy (growjoy.com) has 372 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 167 reviews with 5 stars · Clear filters
GrowJoy has the best selection of plants! They had the heirloom tomatoes I was looking for! Great service and attention to detail! I will be ordering from them again!
By Emma S.
Response from GrowJoy· Jul 11, 2022
Thanks Emma!
Up until this year, I was buying my plants from several different online places. Was becoming increasingly frustrated with the quality of plants I was receiving. Came across GrowJoy and decided to give them a try. I was transported to a whole new world of beautiful, healthy and actually blooming plants, I was thrilled with everything, so, I ordered more and more. You can tell, just by looking at the plants, GrowJoy, cares very much about their plants, just like we do. They are so careful about their packaging, not one stem or bloom was broken. Also, if their crop was not up to expectations and cannot ship your plant, they let you know and you get points towards your future orders, who does that??? GrowJoy is so aptly named. They do bring joy to all who grows. Thank you for caring.
By Diane Y.
Response from GrowJoy· Jun 16, 2022
Diane, your kinds words are music to our ears. Happy gardening! Joe
I ordered 5 fragrant delight heliotrope plants and 1 lavender herb plant. I received 5 ivy plants and 1 lavender herb plant. Grow Joy sent me 5 gorgeous, healthy Fragrant Delight Heliotrope plants. Mistakes happen, I am very impressed at how quickly Grow Joy resolved this. I will be buying many more plants from them. I highly recommend Grow Joy to one and all!!
By Heather W.
Response from GrowJoy· Jun 13, 2022
It looks like we have your correct plants and will be shipping them to you tomorrow. I will email you the tracking number. Heather. I am sorry to hear this. Could you add your order number here and I will connect with you and get the correct plants shipped right out? Sincerely, Joe Stutzman
Amazing plans I received today! They were packed so well and they look so healthy. I was unsure by the other reviews put out there. But I am now a customer. Thank You Growjoy for the great quality plants for my Autistics son's garden.
By Tony D.
Response from GrowJoy· May 29, 2022
It is our pleasure! Happy gardening.
Beautiful plants shipped carefully in special containers that protected each branch and bud! Not one stem was bruised of petchoas or petunias. The plants showed no sign of stress, the growing medium was intact and moist. I will definitely be a GrowJoy customer again.
By Pat
Response from GrowJoy· May 29, 2022
We are thrilled to hear it. Enjoy your plants!
My first time to order from GrowJoy. I was skeptical because in the past when ordering from other companies the plants arrive looking very sad and beat up. GrowJoy sent larger, healthier, thriving plants in the absolute BEST PACKAGING I have ever gotten and I am over 70 so I've been buying plants a long time. The fact that I was able to buy Lotus Vine plants when every nursery seems to be out was truly pleasing! Believe me, I searched locally and online. Needless to say, I am thrilled with my order, store communication and packaging. Thanks, GrowJoy!
By Em K.
Response from GrowJoy· May 23, 2022
Hi Em, thank you so much for the 5-star review and I'm thrilled to hear you were able to find the Lotus Vine on our site! We try to make a point of having a large selection of unique plants, so customers, like yourself, can find everything they're looking for. I'm, also, happy that all your plants arrived happy and healthy. I hope your 2022 garden is the best yet!
I placed an order for 15 plants - 9 of them came on time and were beautiful and in excellent condition. 6 of the vinca did not arrive. I thought maybe they would come the following day and when they did not I opened a ticket since I could not find a phone number. I opened ticket TAIWM100008800 and then ticket OIOQ100009043 and still have had no response. The original order number was 560013. I noticed these were getting responses so I am crossing my fingers that I will hear back from someone. I did get a response and everything is great! The plants and packaging I have received so far have been of excellent quality!! Still placing orders!!
By April C.
Response from GrowJoy· May 23, 2022
Hi April, I am so sorry that you did not receive the full order of your plants. Since posting this, you and I have interacted in our ticketing system and I'm happy that we were able to take care of you and that you're happy with the outcome. I look forward to sending you the rest of your order and more here soon!
Plants were in great shape and they are growing well in my garden.
By Keith C.
Response from GrowJoy· May 19, 2022
Thank you for the 5-star review, Keith! I'm happy to hear that your Tomato plants arrived in great shape, and I hope you enjoy all the tasty fruits they produce. :)
