Very helpful and quick response time
Very helpful and quick response time I dealt with Freddie
By Jerry T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
135 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a leader in hydroponics equipment, we offer a range of items such as LED grow lights, grow tents, and HPS grow lights. Visit us online today at GrowAce.
GrowAce.com (growace.com) has 135 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 54 reviews with 5 stars · Clear filters
Very helpful and quick response time I dealt with Freddie
By Jerry T.
Freddie was Knowledgeable about the product
By James B.
Had an issue with a LED light that had a warranty. Contacted Growace, show a video, and a written response of the issue at hand with my LED light. They contacted the manufacture and a replacement part was issued. Falicia, my support for the issue, kept me informed of the steps that were happening, and the turn around was very quick to solve this LED issue.
By Craig
Great customer service really nice quick to answer questions earl was extremely helpful
By lucidindigoreview L.
Amazing support, Friendly service, and results! Great experience.
By D S.
Very helpful got the answers I needed ty
By Donna
Great communication. Great assistance with correcting an inventory mix up. Responsive on emails and overall awesome experience. Will be placing more orders soo
By Daniel
Answered questions quickly!
By Steve