Grooms ShopReviews of groomsshop.com

Do not order! Company is a scam ! Took our money and package was delivered to a residence in another state. Does not answer phone or emails.

We ordered from them twice: the first order came in great. No issues other than it taking a month to receive the order. The second time we ordered a decanter for our officiant and it arrived, after a month, shattered. We have sent multiple emails and called multiple times and received no response. I would suggest ordering from Amazon if you are ordering gifts, just in case anything happens to your order.

Please DO NOT ever order anything from this shady place. Website looked legit and everything seemed fine, but I'm kicking myself for not reading reviews before ordering. I hope their website gets taken down and the owner faces consequences for not honoring delivery dates, not responding to emails and calls, and seems like this is how he/she handles all other customers. The worst possible website you can use for gifts, you'd be better off buying from literally ANYWHERE else. How these people are still in business is beyond me - someone should get involved and close them down immediately!!

Every review that you are reading on this site is true. This website is a scam. I ordered two cases of five personalized decanters, and they were shipped to an incorrect address. I have emailed them once a day for the past week and they have not responded. DO NOT PURCHASE from this website and do your due dilligence before investing hundreds of dollars into these types of products.

Scammed BUYER BEWARE. No contact, phone number does not go through. Sent multiple emails in the past 2 weeks on my $512 order. Submitted a claim to Chase and BBB.

Ordered 9 gifts for my groomsmen, and it got shipped to a random address across the country. The phone number doesn’t work, and they won’t respond to any emails. I basically took $200 and threw it in the trash. I’m absolutely pissed. My wedding is in a week and a half. STAY AWAY!!!

Needed flasks for my groomsmen and seemed like the perfect gift. Ordered one single flask that came to my address without issues but the bulk order was sent to a random address in a different location. Support number does not exist and email communication is poor. Stay away.

They sent my order to the wrong address. I had to call them and they were unable to even help me immediately. Instead they need to investigate and then get back to me. Utterly insane. How do you even accidentally ship something to the wrong address?