booked on line cause they said it was…
booked on line cause they said it was cheeper but not i had to leave a gratuity before i could finish reservation why
By joyce
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
64 reviews
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Shuttle Service - Groome Transportation has 200+ daily trips to Hartsfield-Jackson Atlanta International Airport (ATL), Minneapolis-St. Paul Airport (MSP), and Nashville Airport (BNA).
Groome Transportation (groometransportation.com) has 64 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 3 reviews with 2 stars · Clear filters
booked on line cause they said it was cheeper but not i had to leave a gratuity before i could finish reservation why
By joyce
On line mobile phone booking is not working, impossible to complete the order.
By D. K.
They refuse to give refunds or even credits for missing flights when it wasn’t your fault. They are willing to move you onto a different shuttle for no charge, which I did appreciate! However, for exploiting their monopoly of the Eau Claire to MSP corridor and charging $50 for the only public transportation to the airport, the least they can do is offer credits for future trips…since we have to use them.
By Thomas P.