GrookzReviews of grookz.com

No one replied to me when I requested a return

Shoes with rubber around bottom of foot were a joke. The fact you can’t return a product is package was opened is a joke. I’ve messaged the company three times and still haven’t received a response regarding my returns/exchanged (the sneakers seem like they will work out)

I ordered two pairs of shoes from them and received one wrong pair. I contacted customer service via the form on their website and by email but have not ever received any response. The shoes were delivered from China and it took about 3 weeks, they don't have any brand logo on them. So, I looked them up on AliExpress, and you can buy them for only $3.50. This store is a complete scam.

Was sent two different sizes. Neither was the size I ordered. At this point I don’t see myself being a repeat customer

I to was ghosted after getting the “I will look into” reply twice. I never received shoes and the tracking said they were delivered to the mail room at my post office. Checked with them and they did not have. I requested a refund multiple times and never heard back.

The shoes never arrived. When I wrote to customer service I was told you “would look into it”. I never heard from customer service again, despite following up. I have submitted a dispute with my credit card company to get my money back.

I never got my order and I sent a message and got no reply.

The shoes were way to big I tried to return them but no one responded after email and calling, which the number doesn’t even work. Will not buy again.