helpfulness
took to long to diagnose the problem
By sf
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
151 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Groff's Automotive Co. has been providing Colorado Springs and the surrounding areas with quality auto care on all domestic and imported cars since 1956.
Groff's Automotive Co. (groffsautomotive.com) has 151 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 5 reviews with 4 stars · Clear filters
took to long to diagnose the problem
By sf
My car needed a new battery but is old and will be needing some more TLC. Thank you for the timely service, honesty, and informing me on future repairs.
By customer
No one.was wearing.mask. I almost turned.around and walked out. No one.likes to wear them.but.until this.virus which is worldwide is under control it is.important.to protect yourself.and others. Not doing.so says "You.do not care".
By customer
Everything was great...
By Lieby F.
Great friendly staff, and a quick turnaround, had my truck back in just a couple days! Thx!
By Tim