Grivet OutdoorsReviews of grivetoutdoors.com

I ordered a winter coat before Black Friday and I just now got an email saying that they no longer can fulfill it. Very upset. I missed out on Black Friday sales. Very poor customer service.

Would not price adjust an order within 30 days of purchase…customer service just blew me off. The bag I purchased dropped $20.00 and they would not offer a credit or discount coupon….

sir you allow amazon third party resellers and you give us invoice to resell your products on amazon

I didn't get a confirmation email about my order, but emailed their service help email and they were able to forward me a tracking number. Shoes arrived in new condition and the right size.

Sent the wrong size boots

Unfair return policy Grivet outdoors has a unfair return policy. They charge 15% restocking, even if you return new shoes within 1 weeks. In their return policy, they have placed a line at the bottom, " Discretionary returns may be subject to up to a 15% restocking fee." It does not specify, what constitutes a discretionary return

Great website. Easy customer interface. Good communication. Fast delivery. They make it easy.

Loved the product. I was a little worried about the restrictive return policy in case the boots did not work out on a longer hike but, luckily, they did.