Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
20 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop our huge selection of all types of knives. Grindworx specializes in low cost knives that won't break the bank. We carry automatic knives, balisongs, fixed blades, OTF knives and so much more. Shop brands like Boker, Kershaw, SOG, and Bear & Son Cu...
Grindworx (grindworx.com) has 20 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
20 approved reviews, newest moderated first
Stiletto switchblade-fit and finish was very poor, the blade (when open) did not align with the handle, the blade was not remotely sharp. If I found this knife for 15$ I'd haggle down to 3$, that's what its worth
By Jacob F.
Ordered a out the front knife from them, received it quickly, cycled the blade about 10 times and something inside broke and the blade just freely flopped around.
By Douglas N.
I purchased two knives, but I returned them because they were deemed impractical due to the thinness of their handles. I had paid $65 for the two knives, and a deduction of $25 was applied to this amount. Therefore, to avoid encountering similar situations, it is advisable to exercise caution or to opt for a supplier with more favorable return policies.
By Mark
Knife defective. Sent back and charged full postage. Took a week to respond to emails. Then state knife no defective and said paint chipped. Both lies . HORRIBLE DISHONEST BUSINESS!!!!!! AND THIS IS OWNED AND RUN BY BLADE HQ!!!
By D P.
No customer service. Tried to contact them via email, couldn’t message as it comes undelivered. Two Frank B. knives first was an unsafe mess and the second didn’t function at all.
By Mark R.
This is my second OTF knife i ordered from Grindworx with no problems to report . Great experience ,fast shipping and the quality were very good . I will shop from them again . Sorry for the people that had a bad experience with them .
By Russ D.
Virtually every knife they sent me had cosmetic flaws. Some even had cracked handle. I messaged them for a resolution but they never cared to reply. So both their items and service are trash. Don't do business with them unless you don't mind defects and lack of after sale service.
By J W.
I ordered a knife from Grindworx on June 29th late in the evening. I have never ordered anything from them. I did not know what to expect. It was a weekend so i didn't expect anything for a couple of days. I received a confirmation email that day and the next day i received an update. I received texts giving me daily updates because i signed up for them. I was pleasantly surprised to receive it on 3 July. The initial email showed it would be here by the 6th. I unboxed it and was again impressed at the fit and finish. as well as the operation. The action was strong and the knife worked as advertised. It was everything I wanted! Thank you Gridworx!!
By James S.
