I had a great experience in ordering my…
I had a great experience in ordering my grill.
By Lynn G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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290 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grill Collection is listed under Garden & Pond.
Grill Collection (grillcollection.com) has 290 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 165 reviews with 5 stars · Clear filters
I had a great experience in ordering my grill.
By Lynn G.
NIce grill. Took a long time to assemble.
By Jerry
Excellent Experience!
By Michael R.
I'm so happy with all the articles that I ordered with Grill Collection, Thank you so much
By FABIOLA L.
Grill Collection had the very popular and high quality Napoleon grill in stock, offered a $50 dollar discount on my purchase, and shipped the grill very quickly. The grill arrived extremely well protected on a pallet and was in perfect condition as my husband opened the packing, inspected the parts, and assembled the grill. Communication by email from the company was excellent throughout the process!
By Joan H.
What an excellent company and excellent products. Just like the old days when companies really cared about their customers, these guys are awesome!!!
By Kurtis T.
Great service and quick delivery. In constant touch via email and text, including a follow-up text once we got the grill. Five stars!
By James D.
I have had a great experience so far with Grill Collections. We have not received our order yet, should arrive in the next few days. Ordering on line was easy and have used their chat feature on line a couple of times and they are very responsive. I will update once the order is received.
By Kelly B.