Amazing customer service and…
Amazing customer service and communication! Quick shipping! Will definitely order from them again!
By jen C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
290 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grill Collection is listed under Garden & Pond.
Grill Collection (grillcollection.com) has 290 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 165 reviews with 5 stars · Clear filters
Amazing customer service and communication! Quick shipping! Will definitely order from them again!
By jen C.
Everything was excellent
By Bozena L.
We received very personal customer service. Starting with the chat feature on the website, I was able to find out that the grill I wanted was in stock. I received a phone call about the order and was told that the grill would ship in 1 to 3 days. My daughter and her husband received the grill we sent as a house warming gift in 3 working days! Incredible service and great product. BTW very competitive pricing.
By Joan W.
Exactly as ordered and fast delivery; arrived well wrapped and protected... My Everdure Furnace bbq grill is awesome and performs as advertised!
By Brandon
Excellent handling of order
By Yan F.
Excellent customer service. Loraine went above and beyond to help with our needs. Thank you so much!
By Nicole B.
Fantastic customer service, excellent pricing and NO TAX. Looking forward to giving them my business for my outdoor kitchen in the next few weeks
By MR. F.
Excellent service, item arrived on time and in perfect condition. Highly recommended!!!!!!!!
By JOHN