They were great
They were great. I called and they delivered. I was able to track and arrange my delivery
By Adrian
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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290 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grill Collection is listed under Garden & Pond.
Grill Collection (grillcollection.com) has 290 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 165 reviews with 5 stars · Clear filters
They were great. I called and they delivered. I was able to track and arrange my delivery
By Adrian
THANK YOU VERY MUCH, EVERYTHING IS THE WAY I WANT IT TO BE
By Fabiola L.
Good customer service
By KL
The grill was arrived in a very timely manner versus other companies were telling me six weeks to receive. Customer service was fantastic
By Karen
Awesome communication with all the delays to get this delivered. Really appreciated being up front with the progress of the order.
By KENNETH K.
Janessa went out of her way to make an experience that started off with all kinds of bumps in the road to nice smoothed out pavement! She is an asset to your company and if it had not been for her, I may have taken my relationship elsewhere! Keep her happy!
By Sarah Way K.
Rick communication, delivered on time. Easy to set up
By Anthony P.
GrillCollection was great. Their customer service was fantastic, when the original grill I wanted from another vendor fell through they worked hard to find me a grill that matched most of my desires, made sure they had them in stock and shipped it out to me as fast as possible. They really are fantastic!
By Josh J.