Great company
Great company My order spanned my months and back orders and they never gave up on my order
By Tom R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
290 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grill Collection is listed under Garden & Pond.
Grill Collection (grillcollection.com) has 290 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 165 reviews with 5 stars · Clear filters
Great company My order spanned my months and back orders and they never gave up on my order
By Tom R.
Loved your products and your customer service too. Very nice to be your client!
By Suzette Durant M.
really appreciated the personal confirmations, and that i could followup directly with your representative. each time i needed to reach out my question was answered. thanks so much!
By Janelle F.
Kept in touch all the way thru order no problems would have no problem dealing with them again for any of my needs
By smv
Your online ordering, follow up , customer service and overall sales experience is fantastic. Any future BBQ needs I will be ordering with you!
By David
Everything was delivered on time
By Art O.
The communication was great. The grill I ordered was delayed by the manufacturer but I was notified along the way as things progressed. Product was received and is working great.
By Philip
Company kept in contact during the wait for my grill cover to be shipped. Were very helpful and responsive. Great company to deal with.
By Claudia P.