Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
16 reviews
GrifinSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's simple: Spend with the businesses you use every day, and Grifin automatically invests $1 in those companies for you, each time you spend there. Fun, human investing.How it works: Each time you spend at over 3,000+ publicly-traded companies and subsidiaries, Grifin automatically withdraws $1 from your bank and invests that $1 in that company's stock. Each week, your dollars are added up and invested to buy your stock.Personalized investing on your terms: Set a weekly investment limit, pause for a week at a time, adjust your appetite for risk anytime, invest more than $1 per transaction, "block" any company you don't want to invest in, and many more customization features.With Grifin, you can finally feel confident enough to start investing for the first time. Grifin makes investing fun, with full, unlimited access from as little as $5/mo, cancel anytime.Once you're set up, just keep living your life as you normally do. As you shop/spend, Grifin will automatically invest $1 for each purchase you make.-----------------------------------GENERAL DISCLAIMERInterest Financial, LLC ("Interest Financial") is an SEC registered investment adviser. By using this website, you accept our Terms of Use and our Privacy Policy. Interest Financial’s investment advisory services are available only to residents of the United States. To the extent that this communication includes references to securities, those references do not constitute a recommendation to buy, sell or hold such security. The information provided herein is for informational and general educational purposes only and is not investment or financial advice. Additionally, Interest Financial does not provide tax advice and investors are encouraged to consult with their personal tax advisors.All investing involves risk, including the possible loss of money you invest, and past performance does not guarantee future performance. Any historical returns, expected returns or probability projections are hypothetical in nature
Grifin (grifin.com) has 16 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 10 reviews with 1 star · Clear filters
about a year ago i decided to try Grifin so i paid$60 never agreed to take out another $60 a year latter. I tried to cancel but there was a constant busy signal. I decided I was not interested and have not used this app. I do not want you to keep taking money out of my bank account and I would like my $60 back. You should not trick people . I appreciate you attention to this matter.
By Deborah G.
I just received a payment taken out of my account for $60. I’ve never even used Griffin. I don’t even know what it is or what what it’s for. I need to know how I can get the $60 put back into my account.
By LaChanda A.
Response from Grifin· Jul 4, 2026
Hi Lachanda, this is Dyesa from Grifin. We're sorry to hear about your experience. After reviewing your account, our records show your Grifin account was created on June 26, 2025, and remained active. We also see you contacted our Support team on June 30, and a $60 refund was processed that same day. If you're referring to a different charge, please reach out with the transaction details so we can investigate further. We're always happy to help. Wishing you a safe and Happy 4th of July!
Minus 1… I never signed up for this but a $60 charge appeared on my CC. I have no idea how they got my CC info but I called and filed a fraud transaction with my bank. This is a scam! People be aware! Check your banking transactions everyday!
By Up Y.
Response from Grifin· Jun 12, 2026
Hi, I'm sorry to hear about your experience. Grifin is a legitimate and licensed platform and an SEC-registered investment adviser. We do not have access to anyone's credit card information unless it has been provided directly through account registration or subscription enrollment. I'd be happy to investigate this further. Please contact us at [email protected] and mention my name, Dyesa, in your email. I'll personally review the details and help determine what may have occurred. Thank you.
Just an awful experience! I paid a fee at the beginning and invested approximately $100. Never made a dime! It was incredibly difficult to get the money out! Don’t waste your money. It’s basically a scam!
By Cotter
Response from Grifin· Apr 6, 2026
Hi Cotter, this is Dyesa from Customer Support. I hear you — that sounds like a frustrating experience, and I appreciate you sharing it. I just wanted to clarify a couple of details on your account. Your initial investment was only $50, and your account value depends on market performance, which can naturally fluctuate over time. I can also confirm that your first withdrawal was completed on April 1, and your second withdrawal is currently processing. Additionally, your subscription fee was refunded promptly after you requested it. Grifin operates in partnership with regulated financial providers, including our brokerage partner Alpaca, and follows strict compliance and security standards to protect our users and their funds. If there’s anything you’d like me to take a closer look at or explain further, I’m here to help.
I tried signing up for Grifin last year. At some point during the sign up you have to put in your payment info. AFTER you put your payment info in there is an assessment or survey. I took the survey and based on my answers the response that came back was that the app was not a good fit for me....fine no problem, except that I already put my card info in. There was no way for me to get to any screen to remove my info since they deemed me not fit. I sent an email to support and got a generic response back that someone would contact me about my concern. No one reached out, if they did it was not clear that they were from Grifin. Fast forward to now, I am receiving emails that my monthly payment was unable to be processed. That would imply that even though I was advised that I was not a good fit for the app, that my card was being charged the entire time. I sent another email to support stating all of this and requesting that for my profile to be closed out and a full refund of my funds since last year. I suspect I will receive a generic email again with no resolve! I have never had this issue with any other investment app. I wish I looked up reviews before I tried to sign up.
By Kimberley F.
Response from Grifin· Mar 28, 2026
Hi Kimberley, this is Dyesa from the Grifin Support Team. I completely understand how frustrating this situation has been, and I want to personally address your concerns. The survey is in place to protect our users financially — we never want anyone to get involved in something that could cause stress later on. It looks like after receiving the survey result, the onboarding process wasn’t completed. We would have loved to help resolve this earlier, but it seems we didn’t receive a reply to my email sent on May 11, 2025. I also want to emphasize that our support responses are not generic — we have real, live agents who care about helping our users. We sincerely apologize for the inconvenience this caused. Your account has now been fully cancelled, and no further charges will occur. Thank you for your patience and understanding.
I have been trying for about a month to withdraw my money. I sold the shares just fine. No problem there. However, I have been trying to withdraw it and can't. Dozens of emails that go unanswered. No phone number to call. I have made complaints with FINRA and the SEC and made an appointment to speak with my attorney to resolve this. Just give me my money and this goes away!
By Doug
Response from Grifin· Mar 6, 2026
Hi there, we’re really sorry to hear about your experience and understand how frustrating this must feel. I’d like to personally look into this and help get it resolved for you. Could you please send us your full name and the email address associated with your Grifin account so I can locate your account and review what may be causing the withdrawal issue? You can also email us directly at [email protected] and address it to Dyesa from Grifin Support, and I’ll take a closer look right away. We appreciate you bringing this to our attention and would be happy to assist.
I’ve been trying for at least a month to withdraw my money and cannot. Bots are the only help you can get with standard replies and instructions that do not work. Guess my money is gone and I will never see it again. Scam operation. I’ll get help from an outside source such as a lawyer if needed. They take your money quickly, withdrawing is impossible.
By Judy
Response from Grifin· Mar 3, 2026
Hi Judy, this is Dyesa from Grifin Support. I’m glad we were able to resolve your withdrawal issue. As we discussed yesterday, you have confirmed that the funds have been successfully received in your bank account. Thank you again for your patience throughout this process. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
I would stay away from this app until they fix the issues. I use to love Grifin but recently customer service is non existent. I referred around 5 friends in the month of October, paid my subscription and never received my referral bonus. My referrals never received their bonuses either. They subscribed and deposited too! I contacted customer service and they responded that they would look into it. After a few emails back and forth , my last email, I never received a response back. I just want my referral bonus I was promised! Ill be going to the bbb next to hopefully resolve this.
By Alondra
Response from Grifin· Mar 3, 2026
Hi Alondra 18, I’m Dyesa from Grifin Support, and I’m sorry for the frustration you’ve experienced. I’d like to personally look into your referral bonuses and help get this resolved. Could you please share your Grifin account email so I can review your account and the referral activity? Once I have this, I’ll follow up and make sure everything is properly credited. Thank you for your patience — I look forward to resolving this for you.
