Scammers,poor customer support and lack transparency!
I signed up the green bet account and deposited 1000 naira there and place just one bet and won,the next day because they game was played in the midnight, I tried withdrawing my money,the said minimum withdrawal is 2000 naira and my winnings is 1800 naira,I tried to deposit so I can add to the money and withdraw,I couldn’t deposit and I can’t even bet (they restricted the account without any reasons) I contacted them they told me the have the right to restrict an account without telling me the reasons, okay I accepted that but what about my money,you don’t have any right to old my money if you are not a thief and a scammer,I have been contacting them for two weeks they refused to return my money and they are telling me they will block my emails if I keep messaging them
By lawal R.
Response from Greenbet· Aug 12, 2026
Hello, Thank you for your feedback. We've reviewed the full history of this account and would like to clarify a few points. The withdrawal on this account was processed and paid out in full. No winnings were withheld, and no balance remains outstanding. Regarding the restriction: under Section 6.3 of our Terms and Conditions, we may suspend or close an account where our Security Team identifies a breach of those Terms. We're not always able to disclose the details of such a review — that's standard practice in our industry and protects all of our customers. It never affects a customer's entitlement to their own funds. We're sorry if any of our replies felt dismissive; that isn't the standard we aim for, and we've shared this with the team. If you'd like the decision reviewed, please write to [email protected]. GreenBet Customer Care