I love the good service I get at GBFCU
I love the good service I get at GBFCU. You have never let me down. Thank you.
By Gregory
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
607 reviews
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There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
607 approved reviews, newest moderated first
I love the good service I get at GBFCU. You have never let me down. Thank you.
By Gregory
I appreciate the help I received from the online chat. Thanks!
By Jan
Friendly staff always ready to help & answer questions. Always smiling & happy. A great place to work. The credit union is always clean and neat.
By Michelle
Their app is so easy to use , can do alot from it. They are always friendly and experienced when you there. Better than my regular bank !!!
By Ana
We applied for a HELOC loan. The processing was fast and efficient. Great Basin has been a great partner for us.
By Dean
I have been with the credit union for about 25 years. They are always friendly and helpful.
By Nan
Always professional and friendly service.
By Charles
Thanks for everything!
By Paris