Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
270 reviews
GraywindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Smart Window Treatments Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels. Explore Products For Designers For Dealers Why Graywind
Graywind (graywind.com) has 270 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
270 approved reviews, newest moderated first
The shade is more than I expected! It is beautiful, it works well and was easy to install!!!
By Patty S.
Response from Graywind· Mar 20, 2026
Dear Patty, Glad to hear that, this is real good news! Any more question, please contact us freely. Have a nice day! Best regards Graywind Team
Great customer service. Answered all questions and made whole experience easy.
By Matt from K.
Response from Graywind· Mar 13, 2026
Dear Matt, Thanks for your sincere feedback, we commit to serve our customers better. Any more question, please contact us freely. Best regards Graywind Team
Perfect fit. These blinds and drapes fit and finish are excellent! The solar charger is a nice touch. Love everything about them!
By Michael
Response from Graywind· Mar 12, 2026
Hi Michael, Thank you so much for your kind feedback! We're thrilled to hear that you're happy with your Graywind shades. If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime. Best regards Graywind Team
My blinds are great good quick service
By Darlene S.
Response from Graywind· Mar 12, 2026
Hi Darlene， Thank you so much for your kind feedback! We're thrilled to hear that you're happy with your Graywind shades and our service. If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime. Best regards Graywind Team
Blinds work well
By Quentin S.
Response from Graywind· Mar 12, 2026
Hi Quentin, Thank you so much for your kind feedback! We're thrilled to hear that you're happy with your Graywind shades. If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime. Best regards Graywind Team
Not only do they take $600 from you for overly priced blinds, their instructions are retarded. They literally have grammatical mistakes and such small fonts, that no adult can read it. Also, I have been trying for five hours to connect to my Alexa via Zigbee bridge, and nothing works. Literally, not even ChatGPT can help!
By Igor G.
Response from Graywind· Mar 13, 2026
Dear Igor， Through our email communication, you have now resolved this issue. We apologize for any inconvenience caused and if you have any further questions, please contact us freely. Thanks a lot for choosing Graywind. Best regards Graywind Team
