Gorgeous round table
Ordered the gorgeous round table. Michelle was very helpful. Wish delivery was much sooner than October, however I hope it won't be longer. Appreciated the courtesy and pleasant customer service. Can't wait to get it.
By Diane
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Grayson Luxury (graysonluxury.com) has 113 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
113 approved reviews, newest moderated first
Ordered the gorgeous round table. Michelle was very helpful. Wish delivery was much sooner than October, however I hope it won't be longer. Appreciated the courtesy and pleasant customer service. Can't wait to get it.
By Diane
I ordered a table online and then got an email stating it was out of stock. The sales associate offered some alternatives. I explained the dimensions I was looking for and she said they had nothing else to offer. I found an alternative on my own and she quoted me the full retail price despite a current sale that this item was eligible for. I explained that it should be discounted but she needed to doublecheck before getting back to me. Meanwhile, weeks had passed since my initial out-of-stock purchase and I still didn’t have my credit card refunded for over $2K! I was finally told that she would give me the sale price plus shipping on the replacement table. I declined to proceed as I didn’t feel comfortable with a second transaction before I had received a refund on my first purchase. The next day I received my refund and went back to look at the same table. Now it was priced even lower than she had quoted me with the sale. Seems like their sales associates are playing games.
By Kirsten S.
They are dependable, gives you the tracking #. fast ship and honest Merchant..that's inportant
By Joni
good quality and great customer service
By Diego G.
Awesome customer service and beautiful products!
By Andrea
Great customer service. I find this company to be very invested in customer satisfaction. Every time I have made a purchase the process has been seamless.
By Kenne O.
I received an email with a price decrease that didnt show up in the cart and the chat room corrected it immediately so i could purchase the stunningly beautiful sconce for my client!
By Pamela B.
Very easy to make purchase. Thank you!
By William S.