Cancel my order and subscription and…
Cancel my order and subscription and refund my card. Thanks Mark Hetrick
By Mark H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
708 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
708 approved reviews, newest moderated first
Cancel my order and subscription and refund my card. Thanks Mark Hetrick
By Mark H.
My problem was listened to and was resolved. I hate it required a cancellation but they took care of it
By Vivian M.
Fast and efficient response! Wine is great!
By Debbie N.
Roel helped me this time. Customer service is freaking amazing, always. I love your wine, please bring it to the south!
By Catherine G.
Had trouble with product. Great customer service. Problem solved
By Connie H.
Gratsi has a great product and equally great customer service. We had a damaged shipment and Joymela handled everything very quickly and has another order on it’s way to us.
By Leslie
Ease of ordering online. I messed up the shipping address of my order, and I sent an email to Gratsi, and Elaine was very quick to reply and remedy my faux pas.
By Kathryn M.
So responsive and helpful!
By Velda