I deliberated about buying this aut…
I deliberated about buying this aut darkening welding mask but at the price I couldn’t go wrong. Great price and very good service and it’s so comfortable and affective
By Bacon, G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
178 reviews
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At gratitudet, we believe that everyone is unique and has their own set of passions and interests that make them who they are.
Gratitudet (gratitudet.com) has 178 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
178 approved reviews, newest moderated first
I deliberated about buying this aut darkening welding mask but at the price I couldn’t go wrong. Great price and very good service and it’s so comfortable and affective
By Bacon, G.
I was a bit concerned to start with the reason being was because I ordered the pen for the price of £5.99 as,advertised then £4.99 got added for delivery so I thought ok fair enough then another amount of £2.82 then a,30p so the total i got charged was £14.10. Then I checked to see where it was coming from and it was a,motor sport place why would they do diamond art pens? Then I charged another £2.82 ontop of the £14.10 I'd already been charged so I sent an email and they apologised and issued a refund for the £2.82 which I was thankful for. So I thank you for my order and I will look forward to using it soon.
By JacquelinePeirce
delivered nice and quick. Unable to try due to a lack of foreigners.
By raymond P.
I paid and the item was delivered quickly
By Alan W.
no comment sorry
By MRS BEVERLEY S.
Response from Gratitudet· Sep 22, 2026
Dear MRS BEVERLEY SMITH, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Great tool saves a lot of bending. Strongly made.
By Catherine C.
They advertised a farting dog birthday card which I bought for my brother who finds such things hilarious. When you opened the card a dog had a vibrating bum which makes a farting sound! It was £16.99 - extortionate but I bought it cos we do t buy presents and I knew he would like it. When the transaction went through, it actually took £29.68 out of my bank? When the card arrived, it had no internal moving parts and no fart sound. Just a basic card - for £29.68? I immediately checked the refund policy and felt I qualified for a refund. I emailed the customer support straight away and they came back and said the card was what was advertised and offered me £2 compensation. I responded straight away and refused the compensation saying I didn’t want the card as it was not what I ordered. I requested the address to return it to and requested a full refund. They then came back and offered my £5 compensation and I could keep the card. Again I refused and asked for the return address and stated I want nothing less than a full refund And I would return the card. Since then all they send me is a message suggesting I take the £5 and basically go away. Terrible, terrible service. Do not buy from this con Site!
By Donna
Response from Gratitudet· Sep 14, 2026
Dear Donna, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Very long wait for items to be delivered .
By Steve
Response from Gratitudet· Sep 22, 2026
Dear Steve, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team