Grange InsuranceReviews of grangeinsurance.com

Even though our claim was eventually denied, I must comment on my desk adjuster's (Inayah) attitude, demeanor, and professionalism. From the start of the process, she was friendly and showed true concern for my family and myself, the kind that can not be faked. She walked me through the process without seeming rushed or hurried. She spoke with me about life in general while we waited for the computer to catch up. If I were on the board of a multi-billion dollar company, Inayah would be the person held up as an example of outstanding customer service. She would definitely be promoted and put into a position to provide training for both existing and new adjusters, and all customer service reps overall. She is an incredible asset for the company. Even though our claim was denied, she checked in on us after the result and we are ok with the result. Regardless of the outcome, credit should go where and when it is due. She is it. I saved the emails in particular because if I need to speak with the company about a claim, I want to speak with her.

Grange and Deron were responsive, direct and informative on my roof evaluation. Would recommend to anyone for their home or other insurance needs!

Gary was fast responding to my clam and easy to get a hold of for questions.

My Grange claims property specialist was phenomenal. He kept his appointment, thoroughly went over my claim and followed up accordingly. Most polite, caring and respectful person to deal with. His name is Kevin Lawton. Thank you.

In general, you do not want to need to have contact with an insurance provider but I will say that Grange is always attentive, fast to respond and gives quality communication when needed. The adjuster that was sent for our claim was professional, diligent and also communicated each step with us along the way. I have no complaints.

I had a great claim experience with claim representative Nick Rogers and Field Adjuster Brandon Kelly from Grange Insurance. From filing the claim to scheduling the inspection and receiving payment, the entire process took less than a week—smooth and hassle-free. Their field adjuster Brandon Kelly worked directly with my roof contractor, so all I needed to do was speak with Nick and schedule the inspection. I’ve heard that some of my neighbors with other insurance companies had similar claims denied, which makes me even more appreciative of how this was handled. I would definitely recommend Grange Insurance.

The claims agent Devin Neesmith was a pleasure to work with and helped me negotiate all the steps needed to complete my claim

My claim was handled by Mandy and she was very professional, knowledgeable and answered my questions with great enthusiasm. I appreciate Grange Insurance for such great service when I was in great need of help. 5 star service for sure. Thank you for such great support and service.