Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
173 reviews
Granero MovingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Granero Moving was established with the goal of improving the customer experience for families and businesses in Miami and South Florida. We have also warehouses in many other states to cover the entire USA. We maintain a reputation for being an honest and ethical moving and logistics company, that delivers high-quality services and is trusted by the community that we serve. Whether you are moving locally, across the United States, or around the world, our trained professionals are ready to exceed your expectations regardless of the size of your move. As a logistics service provider, we take care of the entire supply chain from product storage to final mile delivery for industry and e-commerce.
Granero Moving (graneromoving.com) has 173 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
173 approved reviews, newest moderated first
Really it was a very good experience ! It was my first with a moving, but I liked it very much !!! And I liked very much all your attention. Kindly, Stella Martins
By Stella M.
Response from Granero Moving· May 24, 2022
Thank you for your feedback. Our goal is to provide quality service and we are delighted to hear that we succeeded. We will share your kind comments with the team.
Fiz minha mudança de Richmond/VA para Brasília/DF, sendo sempre atendido pela Vanessa Jalain. Tudo foi bem embalado, em caixas de boa resistência. Apesar de ter contratado o container de porta-a-porta, me avisaram um dia antes que não seria possível o container chegar em minha residência. Contrataram um caminhão para recolher meus volumes e levar a um depósito (3h de distância) para somente uma semana depois carregarem o container. Dessa forma, não pude acompanhar o carregamento do container e a colocação do lacre. Mesmo assim, o container chegou em minha residência em Brasília/DF lacrado e com todos meus volumes dentro. Não houve nenhuma avaria nos itens e a entrega foi dentro do prazo. A comunicação com a Vanessa foi satisfatória, respondendo aos e-mails em, no máximo, 1 dia.
By Tiago M.
Response from Granero Moving· May 24, 2022
Olá Tiago, agradeço pelos seus comentários. Ficamos felizes que o processo tenha sido satisfatório e que o atendimento da nossa coordenadora Vanessa tenha atendido suas expectativas! Os apontamentos quanto as questões operacionais serão analisados para as ações necessárias sejam tomadas.
The whole process ran smoothly. Good at answering questions and getting back. The packers were polite and courteous. I would use them again.
By Helena
Response from Granero Moving· May 24, 2022
Thank you for your feedback. Our goal is to provide quality service and we are delighted to hear that we succeeded. We will share your kind comments with the team.
Thank you for the service. Everything was good and professionally. We have no complaints and my things arrived without damage. Vanessa is an excellent employee who coordinates everything.
By Fernanda
Response from Granero Moving· May 24, 2022
Thank you for your feedback. Our goal is to provide quality service and we are delighted to hear that we succeeded. We will share your kind comments with the team.
I am very happy with the team members and the way the process was handled.
By L B.
Response from Granero Moving· May 24, 2022
Thank you for your feedback. Our goal is to provide quality service and we are delighted to hear that we succeeded. We will share your kind comments with the team.
Atende as minhas demandas sempre com presteza e boa vontade. Me parece ser uma excelente profissional.
By Clàudio Tomaz P.
Response from Granero Moving· May 24, 2022
Obrigada pelo seu feedback. Nosso objetivo é fornecer um serviço de qualidade e ficamos felizes em ouvir que conseguimos! Compartilharemos seus gentis comentários com o time : )
Fui atendida pela Vanessa Jalaim. Muito atenciosa e me ajudou muito aqui com as dificuldades.
By Ricardo
Response from Granero Moving· May 24, 2022
Olá Ricardo, Obrigada pelo seu feedback. Nosso objetivo é fornecer um serviço de qualidade e ficamos felizes em ouvir que conseguimos! Compartilharemos seus gentis comentários com Vanessa.
I had no problem with them. All the time, I had excellent support for my moving out of the US. All my goods went overseas with no damage, and they were fast dealing with customs. I definitely recommend them.
By Paulo Ricardo De Oliveira D.
Response from Granero Moving· May 24, 2022
Thank you for your feedback. Our goal is to provide quality service and we are delighted to hear that we succeeded. We will share your kind comments with the team.
