Awesome great experience
Glad I went to grands
By ZACKERY
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
417 reviews
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Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.Our convenient delivery and financing options make getting that new furniture or mattress easy!
Grand Home Furnishings (grandhomefurnishings.com) has 417 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
417 approved reviews, newest moderated first
Glad I went to grands
By ZACKERY
First time I have bought anything from u all. I have always bought from Schewls. I think I will buy from Grand's again. Thanks
By SUSAN
I love Grand Home Furnishings. A little disappointed this time as was sent wrong love seat and now have to wait 4/6 weeks for correct one. Hard to reach salesperson on phone. Will still shop there. Would like to have some compensation for the wait. Either discount or 2 pillows to match chair.
By JEANNE G.
Our sales person was great. He was attentive but not overbearing. He honestly explained the differences in furniture and even steered us away from some pieces that, while he would've made more money off of us from them, were not a great fit for us. Our sofa was a special order so we've not gotten it in yet, but if the sofa is anywhere near as good as the service from our sales person, it should be great!
By PAUL
Worked with Matt Flowers for the second time this year. Great job.
By CHARLES
We bought a beautiful bedroom suit, sectional and mattress and are very happy with our purchase.
By ANDREA
I have bought several items from our local store and have outstanding service. The products have been of great quality and lasted longer than expected. I recommend them often.
By Karen L T.
Response from Grand Home Furnishings· Dec 7, 2015
Thank you for taking the time to leave us a review Karen! We appreciate your business and for recommending us.
do not like at all mattress is hard
By Ellen C K.