Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
417 reviews
Grand Home FurnishingsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.Our convenient delivery and financing options make getting that new furniture or mattress easy!
Grand Home Furnishings (grandhomefurnishings.com) has 417 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
417 approved reviews, newest moderated first
The staff were very nice. They asked me what I was looking for and listened. No pushing me into a decision. Very patient with me.
By Pamela H.
Response from Grand Home Furnishings· Jul 31, 2017
Thanks for the review we appreciate your business.
We got amazing customer service!
By Kayla B.
Response from Grand Home Furnishings· Jul 31, 2017
Great! We appreciate your business.
Wonderful! Everything about it from purchase to delivery was great
By Darlene S.
Response from Grand Home Furnishings· Jul 31, 2017
Thank you so much for taking the time to review us we do appreciate your business.
Grand Home is the only furniture store I would consider buying furniture from, and I have been a customer for over 30 years. Top quality and very nice employees.
By Imogene V.
Response from Grand Home Furnishings· Jul 31, 2017
Thank you so much for the 5 Star review we appreciate your business and loyalty!!
Mindy Nance is an extremely knowledgeable, professional, courteous sales associate who graciously answered my questions, but gave me the space and time to browse and make a decision without applying high pressure sales tactics. Give Mindy a raise and a promotion! Thank you!
By Stanley V.
Response from Grand Home Furnishings· Jul 31, 2017
That is great to hear! Thanks for the review and we appreciate your business.
My husband and I always end up at Grands when we look for furniture. They have the best deals and quality. Also love the Coke and Popcorn.
By Rose
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for taking the time to review us! We appreciate your business.
Laura did an excellent job in every way. Very well informed about the furniture and all the ins and outs of "getting" it. No hard sell in any way.
By CCN
Response from Grand Home Furnishings· Jul 31, 2017
Thank you for taking the time to review us we do appreciate your business.
I would like to know if you are selling my number because I've been getting calls from telemarketers since I brought from your store ??
By Anthony T.
Response from Grand Home Furnishings· Jul 31, 2017
Thanks for the review and No we do not sell our customers information. If you have any other questions or concerns please call Customer Service at 1-866-472-6343.
