Easy to order
Easy to order
By Jane N.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
197 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
grabull is listed under Takeaway.
grabull (grabull.com) has 197 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
197 approved reviews, newest moderated first
Easy to order
By Jane N.
Food took an hour to be delivered and was cold. It was unfortunate because the food is typically delicious.
By Kimberly S.
The food took over an hour and a half to be delivered, we were given no update on delivery or wait time, and the customer service from the restaurant was awful. They gave the driver a wrong sandwich in the order, and we realized that it was incorrect after opening the sub up. We get a call from the delivery driver saying the restaurant got it wrong and that'd he'd swap the sub out for us. We explained that we already opened the sandwich and that somebody else shouldn't be given the sandwich, and he said that he'd go and get the correct sub. The restaurant then called me demanding to get the sub we opened, and that they wouldn't give me the correct sub until we gave them back the sub. Overall, it took two hours to get out order correctly delivered. I want a full refund for this debacle, easily the worst customer experience I've ever had.
By Tim S.
Great experience. Terrific food, timely delivery. Well done.
By SP
Great food. Great staff
By amy P.
The order was taken accurately and fulfilled on time. The charge was as described on the website so Grabull did what I was supposed to do
By David R.
Very good food, but one item was wrong. I ordered paneer Momo and got some cauliflower dish.
By c D.
Easy transaction, restaurant got order right, nice to be able to pay up front and add tip too.
By Allison