Not As Ordered
Wasn’t exactly made to my order specs. No cheese.
By Greg
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
197 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
grabull is listed under Takeaway.
grabull (grabull.com) has 197 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
197 approved reviews, newest moderated first
Wasn’t exactly made to my order specs. No cheese.
By Greg
The fee charged to place an online pickup order through the restaurant's is exorbitant. We will not be using again.
By David S.
The burgers and roast beef were very good. I did not care for the curly fries. They were closed to “deep fried” almost burnt. This isn’t unique to this restaurant though as most in Gloucester don’t know how to properly fry food. Quick delivery. Friendly driver. Would order again but not order the fries.
By GloustaDude
Order was over 30 mins late borderline cold when it arrived
By Matthew G.
Our order was 2 hours late, and wasn’t my complete order. So had to wait longer for rest of my order.
By AM
Delivery was great, prompt and courteous. The order was incorrect. I requested a Chicken Alfredo Pizza, No broccoli , Add bacon but received the pizza With broccoli and No bacon. Disappointing.
By b.rose
Never received my order Called multiple times to figure out the status the rep kept saying the driver is on the way
By Bp
checkout process doesnt disclose hidden fees, and fails to list out line items that add up to the grand total only the confirmation email reveals a line item "taxes and fees" which lists taxes AND grabull fees together in an attempt to obscure the fee amount. This is deliberately deceptive, and should be illegal
By Peter